APP Privacy Policy

Brastel Remit takes data privacy very seriously and acknowledges the importance of protecting and assuring the personal data of each customer. This Privacy Policy details the information we gather, how data is used and shared, and our contact information.

1. About our Application

Brastel Remit Application a.k.a “Brastel Remit App”, is a mobile application provided by Brastel Co., Ltd. - a company located at 2-6-2 Yokoami, Sumida-ku, Tokyo, Japan.

2. The information we collect

We collect:
．Email address
．Password (app password)
．Full name
．Date of birth
．Gender
．Occupation
．Contact telephone number
．SNS information
．Identification document

3. How data is collected

Brastel Remit App collects the information you provided when creating an account or while using our services. In certain circumstances, we may also collect information by phone conversation or online communication (live chat), after confirming the customer's identity.

4. How we use this information

Mainly, your information is used to confirm your identity, and a dedicated customer center uses your information to provide you with efficient customer service, offer promotions, and satisfy any money transfer needs you might have while using our service.

5. Method of publication, method of obtaining consent, and method of user engagement

．This privacy policy information is posted on our website and within the app. It is also published together with this posting.
．While setting up the Brastel Remit App, we ask for consent to obtain your information. This information is acquired after you confirm and agree with the terms and conditions already shown within the app.
．Regarding the method of user engagement, app users can stop sharing their information by deleting the application. This action will stop all information collection and sharing.

6. Sharing your information externally

By agreeing to our terms and conditions, you consent to the collection of your information and its storage on our servers, and the sharing of your information for the following third parties and purposes.
．Microsoft App Center: For data analysis
．Google Firebase: For analytic purposes and sending notifications to our customers
．AWS S3 File: To store the photo ID of the customers.

7. Contact us

If you have any inquiries regarding the handling of your information, shared information, or any concern about our privacy policy, please contact:
．Contact name: Personal Information Consultation Desk
．Inquiry method: E-mail
．Email address: privacy@brastel.co.jp

8. Changes to the privacy policy

From time to time, we may update the information in our Privacy Policy. Any update will be posted on our website and within this app.