APP Privacy Policy

Brastel Remit takes data privacy very seriously and acknowledges the importance of protecting and assuring the personal data of each customer. This Privacy Policy details the information we gather, how data is used and shared, and our contact information.

1. About our Application

Brastel Remit Application a.k.a “Brastel Remit App”, is a mobile application provided by Brastel Co., Ltd. - a company located at 2-6-2 Yokoami, Sumida-ku, Tokyo, Japan.

2. The information we collect

We collect:
．Email address
．Password (app password)
．Full name
．Date of birth
．Gender
．Occupation
．Contact telephone number
．SNS information
．Identification document

3. How data is collected

Brastel Remit App collects the information you provided when creating an account or while using our services. In certain circumstances, we may also collect information by phone conversation or online communication (live chat), after confirming the customer's identity.

4. How we use this information

Mainly, your information is used to confirm your identity, and a dedicated customer center uses your information to provide you with efficient customer service, offer promotions, and satisfy any money transfer needs you might have while using our service.

5. Method of publication, method of obtaining consent, and method of user engagement

．This privacy policy information is posted on our website and within the app. It is also published together with this posting.
．While setting up the Brastel Remit App, we ask for consent to obtain your information. This information is acquired after you confirm and agree with the terms and conditions already shown within the app.
．Regarding the method of user engagement, app users can stop sharing their information by deleting the application. This action will stop all information collection and sharing.

6. Sharing your information externally

By agreeing to our terms and conditions, you consent to the collection of your information and its storage on our servers, and the sharing of your information for the following third parties and purposes.
．Microsoft App Center: For data analysis
．Google Firebase: For analytic purposes and sending notifications to our customers
．AWS S3 File: To store the photo ID of the customers.

7. Contact us

If you have any inquiries regarding the handling of your information, shared information, or any concern about our privacy policy, please contact:
．Contact name: Personal Information Consultation Desk
．Inquiry method: E-mail
．Email address: privacy@brastel.co.jp

8. Changes to the privacy policy

From time to time, we may update the information in our Privacy Policy. Any update will be posted on our website and within this app.

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Connection timeout
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You have been disconnected from the server.
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OK
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The maximum remittance amount for the destination and delivery method selected above is [1] or [2].
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You have a pending request. Please proceed with the deposit to finalize the process, or cancel it before placing a new one.
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You have reached the maximum quantity of remittance allowed.
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Your account is temporarily locked. Please contact customer service.
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SIGN OUT
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Brastel Remit Remittance Service
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Brastel Remit is an international money transfer service from Japan. Registration is free and remittance requests can be made online anytime.
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The Brastel Remit website undergoes daily and weekly routine maintenance as below:
- Every morning from 04:20 until approximately 05:00.
- Every Tuesday from 21:00 until the following day approximately at 06:00.
During the maintenance period all features of the website cannot be accessed.
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(OUT OF SERVICE)
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By choosing MetroRemit, the remittance can be collected at the following points. Please note that the maximum remittance limit will vary depending on the collect point.
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Click here for more information about Philippines CASH PICK UP GENERAL.
I0001-0041-0018
Philippines CASH PICK UP GENERAL service allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services in the Philippines:
(Agents have been updated on 2017.02.28)

  1. M Lhuillier (PHP50,000)
  2. Cebuana Lhuillier (PHP30,000)
  3. Palawan Pawnshop (PHP50,000)
  4. Cash Pickup LBC Express (PHP50,000)
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Click here for more information about Ria Financial Services Nigeria.
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Ria Financial Services Nigeria allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Access Bank
  2. Ecobank
  3. Fidelity Bank
  4. FBN – First Bank
  5. FCMB - First City Monument Bank
  6. Polaris Bank
  7. Union Bank
  8. UBA – United Bank for Africa
  9. Unity Bank
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Click here for more information about Ria Financial Services Cameroon.
I0001-0041-0022
Ria Financial Services Cameroon allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Banque Atlantique
  2. BGFI Bank
  3. CCA Bank
  4. Express Exchange
  5. First Trust Savings and Loans
  6. UBA – United Bank for Africa
  7. Wafacash Central Africa
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Click here for more information about Ria Financial Services Ghana.
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Ria Financial Services Ghana allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Access Bank
  2. Agricultural Development Bank
  3. ARB Apex Bank
  4. Cal Bank
  5. Ecobank
  6. Fidelity Bank
  7. GCB – Ghana Commercial Bank
  8. GT – Guaranty Trust Bank
  9. Republic Bank (formerly HFC Bank)
  10. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  11. Prudential Bank
  12. Stanbic Bank
  13. The Royal Bank
  14. UBA – United Bank for Africa
  15. Universal Merchant Bank
  16. Zenith Bank
  17. Consolidated Bank
  18. FBN – First Bank
  19. First Atlantic Bank
  20. National Investment Bank
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Click here for more information about Ria Financial Services Tanzania.
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Ria Financial Services Tanzania allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. CRDB
  2. Ecobank
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Click here for more information about Ria Financial Services Uganda.
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Ria Financial Services Uganda allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. GT – Guaranty Trust Bank
  2. Midwest Forex
  3. Shumuk Forex
  4. Cairo International Bank
  5. Pay Uganda
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Click here for more information about Ria Financial Services Senegal.
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Ria Financial Services Senegal allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Bank of Africa
  2. Banque Atlantique
  3. BHS – Banque de L'Habitat Du Senegal
  4. BIMAO – Banque Des Institutions Mutualistes de L'Afrique de L'Ouest
  5. BIS – Banque Islamique Du Senegal
  6. BNDE – Banque Nationale Pour Le Developpement Economique du Senegal
  7. BPCI – Banque Du Planteur
  8. BRM – Banque Regionale de Marches
  9. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  10. CIB – Credit Agricole
  11. Ecobank
  12. La Poste
  13. Orabank
  14. Postefinances
  15. UBA – United Bank for Africa
  16. Wafacash West Africa
  17. CNCAS – Caisse Nationale de Credit Agricole du Senegal
  18. FBN – First Bank
  19. BIS – Banque Islamique du Senegal
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Click here for more information about China Union Pay service.
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・China Union Pay service allows sending money to any China Union Pay card.
・The recipient must hold Chinese citizenship.
・The minimum transaction amount to China Union Pay is CNY 50.
　If remittance request is made below this amount, the request will be automatically cancelled.
　Furthermore, for China Union Pay the remittance amount limit is up to 100,000 JPY.
・The recipient name must be in the order of First name, Last name.
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Click here for more information about Ria Financial Services Togo.
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Ria Financial Services Togo allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. African Lease
  2. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  3. BTCI – Banque Togolaise pour le Commerce et I'Industrie
  4. Ecobank
  5. Coris Bank
  6. La Poste
  7. Orabank
  8. Uniton Togolaise de Banque
  9. Banque Atlantique
  10. BPEC – Banque Populaire pour I'Epargne et du Credit
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Click here for more information about Ria Financial Services Mali.
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Ria Financial Services Mali allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. BMS – Banque Malienne de Solidarite
  2. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  3. Coris Bank
  4. Ecobank
  5. Orabank
  6. Wafacash West Africa
  7. Banque Atlantique
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Click here for more information about Ria Financial Services Kenya.
I0001-0041-0038
Ria Financial Services Kenya allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. African Banking Corporation Limited
  2. FSI Capital Ltd
  3. Kenya Commercial Bank
  4. Kenya Post Office Savings Bank
I0001-0041-0039
Click here for more information about Ria Financial Services Ivory Coast.
I0001-0041-0040
Ria Financial Services Ivory Coast allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. BDA – Banque d'Abidjan
  2. BHCI – Banque De L Habitat De Cote D'Ivoire
  3. BMS – Banque Malienne de Solidarite
  4. Coris Bank
  5. Ecobank
  6. GT - Guaranty Trust Bank
  7. NSIA Banque
  8. Orabank
  9. UBA – United Bank for Africa
  10. Versus Bank
  11. Banque Atlantique
  12. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  13. Caisse D'Epargne
  14. Wafacash West Africa
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Click here for more information about Ria Financial Services Ethiopia.
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Ria Financial Services Ethiopia allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Abay Bank
  2. Addis International Bank
  3. Awashi International Bank
  4. Berhan International Bank
  5. Bunna International Bank
  6. Cooperative Bank of Oromia
  7. Dashen Bank
  8. Debub Global Bank
  9. Enat Bank
  10. Lion International Bank
  11. Oromia International Bank
  12. United Bank of Ethiopia
  13. Atlantic International
  14. Bank of Abyssinia
  15. Nib International Bank
  16. Wegagen Bank
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Click here for more information about Ria Financial Services Burkina Faso.
I0001-0041-0044
Ria Financial Services Burkina Faso allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. BCB - Banque Commerciale Du Burkina
  2. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  3. Ecobank
  4. Orabank
  5. SONAPOST – Societe Nationale Des Postes
  6. UBA – United Bank for Africa
  7. Wendkuni Bank
  8. Banque Atlantique
  9. Coris Bank International
  10. Wafacash West Africa
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Click here for important information about minimum remittance amount for Laos Cash Pickup in USD.
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The minimum remittance amount for Laos Cash Pickup is USD 100.00.
Please note that the transaction may be rejected if the transfer amount does not reach the minimum remittance amount allowed.
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Click here for more information about Ria Financial Services Congo Democratic Republic (USD).
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Ria Financial Services Congo Democratic Republic (USD) allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Express Union
  2. Finca Transfert
  3. Micro Bit
  4. Sofibanque
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Click here for more information about Ria Financial Services Benin.
I0001-0041-0050
Ria Financial Services Benin allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Banque Atlantique
  2. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  3. La Post Du Benin
  4. Orabank Benin
  5. CCEI Bank Benin
  6. Ecobank
  7. NSIA Banque Benin
I0001-0041-0051
Ria Financial Services Ukraine allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Privatbank
  2. Ukrgasbank JSB
  3. Ukrainian Financial Group
  4. Credit Dnepr Bank PJSC
  5. Kredobank Ojsc
  6. Universal Bank
  7. VS Bank PJSC
  8. Oschadbank (USD only)
I0001-0041-0052
Click here for more information about Ria Financial Services Ukraine.
I0001-0041-0053
Click here for more information about Ria Financial Services Georgia
I0001-0041-0054
Ria Financial Services Georgia allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Bank of Georgia (Sakartvelos Banki Bank Gruzii)
  2. JSC Capital Bank
  3. Jsc Mfo Alpha Express
  4. JSC TBC Bank
  5. Kor Standard Bank JSC
  6. Liberty Bank JSC (People's Bank of Georgia)
  7. MFO Rico Express
  8. MFO Rival Credit
I0001-0041-0055
Click here for more information about Ria Financial Services Israel
I0001-0041-0056
Ria Financial Services Israel allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Albercom LTD
  2. Money Change International Ltd
  3. STB Union
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Click here for more information about Ria Financial Services Moldova
I0001-0041-0058
Ria Financial Services Moldova allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Comertbank J S C
  2. Energbank JSC
  3. EuroCreditBank
  4. FinComBank S A
  5. Moldindconbank SA
  6. Victoriabank
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OCB Open Cash Pickup Service allows delivery for any bank in Vietnam. Click here for more details.
I0001-0041-0060
Vietnam OCB Open Cash Pickup Service allows delivery for any bank in Vietnam.
The recipient will be receiving a call from OCB staff so please make sure to register the recipient's phone number.
I0001-0041-0061
Click here for more information about CG Money.
I0001-0041-0062
CG Money allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. CITIZENS BANK INTERNATIONAL LTD
  2. EVEREST BANK LTD
  3. EXCEL DEVELOPMENT BANK
  4. GURKHAS FINANCE LTD
  5. MACHHAPUCHCHHRE BANK LTD
  6. MITERI DEVELOPMENT BANK
  7. NABIL BANK LTD
  8. NEPAL INVESTMENT BANK LTD
  9. NIC ASIA BANK LTD
  10. RASTRIYA BANIJYA BANK LTD
  11. SANIMA BANK LTD
  12. SHINE RESUNGA DEVELOPMENT BANK
  13. SUNRISE BANK LTD
  14. KAMANA SEWA BIKAS BANK LTD
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Click here for more information about China Bank Transfer
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The minimum transaction amount to China Bank Transfer is CNY 5,000.
If remittance request is made below this amount, the request will be automatically cancelled.
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Click here for more information about Bangladesh bKash.
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Information about Bangladesh bKash:
Note 1: no processing on every Fridays and Saturdays, due to partner rules.
Transactions received before 2pm (Bangladesh time) will be processed within the same day.
Transactions received after 2pm (Bangladesh time) will be processed next working day
Note 2:
・Maximum amount per transaction is BDT 25,000
・Minimum amount per transaction is BDT 50
・bKash customer can keep a maximum amount of BDT150,000 in his/her bKash Account at any moment. For example, if a user has BDT50,000 in his/her bKash Account, a maximum amount of BDT100,000 can be remitted to that specific bKash Account.
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Important information when sending money to Muthoot Finance
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If the transaction amount is more than INR 50,000, a cheque will be issued to recipient instead.
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Click here for more information about Pakistan Jazzcash (Mobicash).
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Jazzcash (Mobicash) m-wallet user can choose to "cash-out" their fund in the wallet with Mobicash agents. (Up to PKR 300,000 per transaction)

Operating hours for all available cash-pickup locations differ, however normal business hours 9am - 5pm Monday - Friday (Pakistan timezone) is generally available.
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Click here for more information about Ria Financial Services Gambia
I0001-0041-0072
Ria Financial Services Gambia allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. BSIC - Banque Sahelo-Saharienne Pour L'Investissement Et Le Commerce
  2. Ecobank
  3. J Financial Services
  4. Skye Bank
  5. Trust Bank
  6. Yonna Forex
  7. Zenith Bank
  8. AGIB – Arab Gambia Islamic Bank
  9. FBN – First Bank
  10. First International Bank
  11. Megabank
  12. Reliance Financial Services
I0001-0041-0073
Click here for more information about Ria Financial Services Jordan
I0001-0041-0074
Ria Financial Services Jordan allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Saudi Exchange Est
I0001-0041-0075
Click here for more information about Ria Financial Services Tajikistan (USD)
I0001-0041-0076
Ria Financial Services Tajikistan (USD) allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. CJSC Spitamen Bank
  2. NKO AO Leader
  3. Sohibcorbank OJSC
I0001-0041-0077
Click here for more information about Ria Financial Services Madagascar
I0001-0041-0078
Ria Financial Services Madagascar allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Banque Des Mascareignes
  2. SIPEM Banque
I0001-0041-0079
Click here for more information about Blue Diamond
I0001-0041-0080
Blue Diamond allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Golomt Bank
  2. State Bank LLC
  3. Khan Bank LLC
  4. Trade and Development bank
I0001-0041-0081
JME Remit – Pickup center for 75 districts with 2100+ agent locations
I0001-0041-0082
Click here for more information about JME Remit
I0001-0041-0083
Click here for more information about Himalayan Bank Ltd
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Himalayan Bank Ltd branches or Himal Remit Pickup Agent – 7100+ agent locations
I0001-0041-0085
Click here for more information about STATE BANK OF INDIA.
I0001-0041-0086
STATE BANK OF INDIA had merged with the following banks:
  1. STATE BANK OF BIKANER AND JAIPUR
  2. STATE BANK OF MYSORE
  3. STATE BANK OF PATIALA
  4. STATE BANK OF TRAVANCORE
  5. STATE BANK OF HYDERABAD
Please check with your bank to find out your new branch code and names.
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Home Delivery Disclaimer
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* Home Delivery Outside Coverage Areas:
Cao Bang, BacKan, Dien Bien, Ha Giang, Lai Chau, Lang Son, Lao Cai, Tuyen Quang, Son La, Yen Bai, Islands and some other remote areas.

** Any dispute regarding the delivery of the remittance must be submitted to Brastel by phone or email within 5 business days from the day the remittance is processed.
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Click here for more information about Ria Financial Services Myanmar.
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Ria Financial Services Myanmar

Ria Financial Services Myanmar allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Asia Green Development Bank
2. Ayeyarwady Bank
3. Co-Operative Bank Ltd (C B)
4. Myanma Economic Bank
5. Myanmar Citizen Bank Ltd
I0001-0041-0091
Click here for more information about Ria Financial Services Liberia.
I0001-0041-0092
Ria Financial Services Liberia allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. BNB Money Remittance
  2. Ecobank
  3. International Bank
  4. Micro Bit Money Remittance
  5. Access Bank
I0001-0041-0093
Click here for more information about Ria Financial Services Sierra Leone.
I0001-0041-0094
Ria Financial Services Sierra Leone allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services::
  1. Access Bank
  2. BNB Sierra Leone
  3. First International Bank
  4. GT – Guaranty Trust Bank
  5. Micro-Bit
  6. Royal Ark Foreign Exchange
  7. Skye Bank
  8. UTB
  9. UBA – United Bank for Africa
  10. Afro International
  11. FBN – First Bank
  12. Wickburn Foreign Exchange
I0001-0041-0095
Click here for more information about Ria Financial Services Algeria.
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Ria Financial Services Algeria

Ria Financial Services Algeria allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Xpress Money Services Limited
I0001-0041-0097
Click here for more information about Brazil Cash Pick Up Banco Santander
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The beneficiary need to have a valid photo ID + CPF card.
I0001-0041-0099
Click here for more information about RIA Financial Services United States.
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RIA Financial Service United States allows the recipient to pick up the remitted amount at Wal-Mart Stores Inc. outlet in the USA
I0001-0041-0101
Click here for more information about Ria Financial Services Thailand.
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Ria Financial Services Thailand

Ria Financial Services Thailand allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Government Savings Bank
2. Kiatnakin Bank Public Company Ltd
3. Ria Open Payment Network
4. Siam Commercial Bank
I0001-0041-0103
Click here for more information about UAE Cash Pick Up Open Payment.
I0001-0041-0104
UAE Cash Pick Up Open Payment

UAE Cash Pick UP Open Payment allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Al Ghurair International Exchange
2. Al Fuad Exchange
3. Al Ghurair Exchange L.L.C.
4. Al Mona Exchange Co.
5. Al Rostamani International Exchange
6. Alukkas Exchange
7. Habib Exchange Co. LLC
8. Malik Exchange
I0001-0041-0105
Click here for more information about Ria Financial Services Armenia (USD).
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Ria Financial Services Armenia (USD)

Ria Financial Services Armenia (USD) allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. ACBA - Credit Agricole Bank Cjsc
2. Anelik Bank CJSC
3. Araratbank Ojsc
4. Ardshinbank
5. Armbusinessbank Cjsc
6. Armeconombank OSJC
7. Evocabank CJSC
8. HayPost CJSC
9. MoneyTun LLC
10. Ria Open Payment Network
I0001-0041-0107
Click here for more information about Ria Financial Services Armenia (EUR).
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Ria Financial Services Armenia (EUR)

Ria Financial Services Armenia (EUR) allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. ACBA - Credit Agricole Bank Cjsc
2. Anelik Bank CJSC
3. Araratbank Ojsc
4. Ardshinbank
5. Armbusinessbank Cjsc
6. Armeconombank OSJC
7. Evocabank CJSC
8. HayPost CJSC
9. MoneyTun LLC
10. Ria Open Payment Network
I0001-0041-0109
Click here for more information about Ria Financial Services Rwanda.
I0001-0041-0110
Ria Financial Services Rwanda allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Ecobank
  2. GT – Guaranty Trust Bank
  3. KCB Rwanda
  4. Urwego Opportunity Bank
I0001-0041-0111
Click here for more information about South Korea Bank Transfer
I0001-0041-0112
Important:
- The recipient mobile phone number, must be valid and must include the country code 82.
- For every remittance sent, the recipient will receive a link into their mobile phone to verify the recipient's identity before receiving the money successfully.

Limits:
Maximum per Transaction KRW 999,999
Minimum per Transaction KRW 30,000.00
Maximum per Year USD 50,000.00 equivalent KRW

Note that an amount above KRW 55,000,000.00 accumulated per day will require additional documents.
I0001-0041-0113
Click here for more information about Pakistan Cash Pick Up
I0001-0041-0114
Minimum transaction limit: PKR 3,500 [whichever equivalent to USD 30]
I0001-0041-0115
Click here for more information about Thailand Bank Transfer
I0001-0041-0116
Minimum transaction limit: THB 950 [whichever equivalent to USD 30]
I0001-0041-0117
Click here for more information about China UnionPay Bank Card Transfer
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Minimum transaction limit: USD 30

Maximum transaction limit:
-USD 5,000 per transaction
-USD 10,000 per beneficiary person per day
-USD 50,000 per beneficiary person per year

Supported China UnionPay banks in China:
- Debit Card/Credit Card: Industrial and Commercial Bank of China Limited, Bank of China
- Debit Card: China Construction Bank, Bank of Communications, China Everbright Bank, Hua Xia Bank, Harbin Bank, Fujian Rural Credit Cooperative, Linshang Bank, Hunan Rural Credit Cooperative, Qinghai Rural Credit Cooperative, Guangdong Rural Credit Cooperative, Henan Rural Credit Cooperative.
- Credit Card: Bank of Shanghai

Note: Valid only for UnionPay debit card number starting with 6, 62 or only 955880/955881/955882/955888 issued by ICBC China
The list of banks may change at any time without previous notice
I0001-0041-0119
Click here for more information about Ria Financial Services Chile.
I0001-0041-0120
Ria Financial Services Chile

Ria Financial Services Chile allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Turbus
2. Ria Open Payment Network
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High Risk States / Turkey
I0001-0041-0122
Mersin
I0001-0041-0123
Adana
I0001-0041-0124
Antakya
I0001-0041-0125
Kilis
I0001-0041-0126
Gaziantep
I0001-0041-0127
Şanlıurfa
I0001-0041-0128
Mardin
I0001-0041-0129
Şırnak
I0001-0041-0130
Hakkari
I0001-0041-0131
Osmaniye
I0001-0041-0132
Adiyaman
I0001-0041-0133
Diyarbakir
I0001-0041-0134
Batman
I0001-0041-0135
Siirt
I0001-0041-0136
Bitlis
I0001-0041-0137
Van
I0001-0041-0138
High Risk States
I0001-0041-0139
Sender/Beneficiary cannot send/receive more than 1200 EUR* (or equivalent in TRY) within 30 days.

*1,200 EUR transfer fees are excluded
I0001-0041-0140
ON
I0001-0041-0141
I0001-0041-0142
Click here for more information about Ria Open Payment
I0001-0041-0143
Recipients can collect the money from:
  1. Agrobank JSCB
  2. Uzbek Industrial and Construction bank JSCB
  3. Qishloq Qurilish Bank JSCB
  4. Aloqabank
  5. Microcreditbank
  6. Poytakht Bank JSC
  7. Ipoteka Bank JSCMB
I0001-0041-0144
Click here for more information about Anywhere Payout Lithuania EUR
I0001-0041-0145
Anywhere Payout Lithuania EUR allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. Lithuanian Post (Eurogiro -Inpay AS)
  2. UAB Medicinos Bankas
I0001-0041-0146
Click here for more information about Ria Open Payment Network
I0001-0041-0147
Ria Open Payment Network allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
  1. ATFBank JSC
  2. KoronaPay (CU Payment System)
I0001-0041-0148
Click here for more information about Real Forex Proprietary (Fiji) Pte Limited.
I0001-0041-0149
Real Forex Proprietary (Fiji) Pte Limited allows the recipient to pick up the remitted amount at:
  1. Real Forex - Shop 3, Ramscorp Building, Queens Rd., Martintar, Nadi
I0001-0041-0150
Click here for more information about China Alipay.
I0001-0041-0151
Information about China Alipay:

Note 1:
・Both sender and recipient must be individuals.
・Recipient's name must be in Roman letters.

Note 2:
・Maximum amount per transaction is CNY 50,000
・Minimum amount per transaction is CNY 10

※ The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0152
Click here for more information about Indonesia GoPay.
I0001-0041-0153
Information about Indonesia GoPay:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※ The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0154
Click here for more information about Indonesia OVO.
I0001-0041-0155
Information about Indonesia OVO:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0156
Click here for more information about Indonesia DANA.
I0001-0041-0157
Information about Indonesia DANA:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0158
Click here for more information about Indonesia LinkAja.
I0001-0041-0159
Information about Indonesia LinkAja:

・Maximum amount per transaction is IDR 10,000,000.00 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000.00 (for Regular Users)
・Minimum amount per transaction is IDR 50,000.00

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0160
Click here for more information about Indonesia ShopeePay.
I0001-0041-0161
Information about Indonesia ShopeePay:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0162
Click here for more information about Indonesia IMkas.
I0001-0041-0163
Information about Indonesia IMkas:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0164
Click here for more information about Indonesia AstraPay.
I0001-0041-0165
Information about Indonesia AstraPay:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0166
Click here for more information about Indonesia Paytren
I0001-0041-0167
Information about Indonesia Paytren:

・Maximum amount per transaction is IDR 10,000,000 (for Upgrade Users)
・Maximum amount per transaction is IDR 2,000,000 (for Regular Users)
・Minimum amount per transaction is IDR 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0168
Click here for more information about Philippines GCash
I0001-0041-0169
Information about Philippines GCash:

Note 1:
- The recipient must be an individual
- Transactions amount below or equal to PHP 50,000 is credit instantly (Within 10 minutes everyday)
- Transactions amount above PHP 50,000 will take 1-3 business days (Philippines banking days) to be credited

Note 2:
・Maximum amount per transaction is PHP 100,000
・Minimum amount per transaction is PHP 100

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0170
Click here for more information about Philippines Maya
I0001-0041-0171
Information about Philippines Maya:

Note 1:
- The recipient must be an individual
- Transactions amount below or equal to PHP 50,000 is credit instantly (Within 10 minutes everyday)
- Transactions amount above PHP 50,000 will take 1-3 business days (Philippines banking days) to be credited

Note 2:
・Maximum amount per transaction is PHP 100,000
・Minimum amount per transaction is PHP 100

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0172
Click here for more information about Philippines coins.ph
I0001-0041-0173
Information about Philippines coins.ph:

Note 1:
- The recipient must be an individual
- Transactions amount below or equal to PHP 50,000 is credit instantly (Within 10 minutes everyday)
- Transactions amount above PHP 50,000 will take 1-3 business days (Philippines banking days) to be credited

Note 2:
・Maximum amount per transaction is PHP 100,000
・Minimum amount per transaction is PHP 100

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0174
Click here for more information about Senegal Orange Money
I0001-0041-0175
Information about Senegal Orange Money:

・Maximum amount per transaction is XOF 2,000,000
・Minimum amount per transaction is XOF 650

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0176
Click here for more information about Ghana ATMoney
I0001-0041-0177
Information about Ghana ATMoney:

・Maximum amount per transaction is GHS 10,000
・Minimum amount per transaction is GHS 15

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0178
Click here for more information about Ghana MTN Mobile Money
I0001-0041-0179
Information about Ghana MTN Mobile Money:

・Maximum amount per transaction is GHS 15,000
・Minimum amount per transaction is GHS 15

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0180
Click here for more information about Ghana Vodafone Cash
I0001-0041-0181
Information about Ghana Vodafone Cash:

・Maximum amount per transaction is GHS 10,000
・Minimum amount per transaction is GHS 15

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0182
Click here for more information about Ez Cash
I0001-0041-0183
Information about Ez Cash:

・Maximum amount per transaction is LKR 50,000
・Minimum amount per transaction is LKR 600

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0184
Click here for more information about Momo
I0001-0041-0185
Information about Momo:

・Maximum amount per transaction is VND 50,000,000
・Minimum amount per transaction is VND 50,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0186
Click here for more information about Turkey Cash Pickup
I0001-0041-0187
Turkey Cash Pickup Open Payment

Turkey Cash Pickup Open Payment allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. All Turkish Post Offices (PTT)
2. Aktif Bank branches
3. UPT Offices
I0001-0041-0188
Click here for more information about Ria Financial Services Turkey.
I0001-0041-0189
Ria Financial Services Turkey

Ria Financial Services Turkey allows the recipient to pick up the remitted amount at any outlet belonging to the following cash pickup services:
1. Ria Open Payment Network
I0001-0041-0190
Click here for more information about Ly Hour Pay Pro Plc
I0001-0041-0191
Information about Ly Hour Pay Pro Plc:

・Maximum amount per transaction is KHR 6,000,000
・Minimum amount per transaction is KHR 5,000

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0192
Click here for more information about Wing Bank (Cambodia) Plc
I0001-0041-0193
Information about Wing Bank (Cambodia) Plc:

・Maximum amount per transaction is USD 1,500
・Minimum amount per transaction is USD 2

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
I0001-0041-0194
Click here for more information about Ly Hour Pay Pro Plc (USD)
I0001-0041-0195
Information about Ly Hour Pay Pro Plc (USD):

・Maximum amount per transaction is USD 1,500
・Minimum amount per transaction is USD 2

※The receivable amount varies depending on the recipient's current balance and the limit; therefore, we recommend that you confirm the receivable amount with the recipient in advance to avoid delays in your transfer. Note that if the recipient's balance exceeds its limit during the transfer, your remittance will be cancelled and the total sending amount will be returned to your Brastel Remit account.
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I0001-0062-0006
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I0001-0203-0016
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I0001-0203-0018
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I0001-0203-0019
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I0001-0203-0021
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I0001-0203-0022
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I0001-0203-0025
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I0001-0203-0028
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I0001-0203-0029
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I0001-0203-0030
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I0001-0203-0031
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I0001-0203-0032
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I0001-0203-0033
Require PIN to open application
I0001-0203-0034
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I0001-0203-0035
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I0001-0203-0036
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I0001-0203-0037
How to send money
I0001-0203-0038
Contact us
I0001-0203-0039
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I0001-0203-0040
Exit Brastel Remit App
I0001-0203-0041
Are you sure you want to exit the app?
I0001-0203-0042
Sign Out
I0001-0203-0043
Are you sure you want to sign out?
I0001-0203-0044
Create account
I0001-0203-0045
Enter your email address and confirm
I0001-0203-0046
Please enter a new sign in password
I0001-0203-0047
Password must be between 8 to 16 characters long and have at least 1 letter and at least 1 number
I0001-0203-0048
re-enter the password
I0001-0203-0049
Entered passwords do not match
I0001-0203-0050
Create your account using
I0001-0203-0051
Already registered
I0001-0203-0052
The email address entered is already registered, please try to sign in instead
I0001-0203-0053
Already have a Brastel Remit account?
I0001-0203-0054
New customer?
I0001-0203-0055
Sign in
I0001-0203-0056
If you have never accessed your website account, press the 'Next' button.
I0001-0203-0057
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I0001-0203-0058
Username
I0001-0203-0059
Username or email
I0001-0203-0060
Password
I0001-0203-0061
Confirm
I0001-0203-0062
Google
I0001-0203-0063
Facebook
I0001-0203-0064
For your convenience, we are importing the recipients you have registered in your Brastel Remit Classic account.
I0001-0203-0065
Sign into your
Brastel Remit Account
I0001-0203-0066
Sign into your account using
I0001-0203-0067
To activate / reactivate your account, you need to setup your permanent sign in password.
I0001-0203-0068
Name (Full Name)
I0001-0203-0069
Example: 2-6-2-201
I0001-0203-0070
Contact Telephone Number
I0001-0203-0071
07012345678
I0001-0203-0072
Phone Number
I0001-0203-0073
Your PIN will be needed to register new recipients and unlock the app.
I0001-0203-0074
Please setup a 4-digit PIN Number
I0001-0203-0075
You will need a new PIN and secret question. This process will take at least one business day.
I0001-0203-0076
PIN Number
I0001-0203-0077
1234
I0001-0203-0078
Make a secret question and answer in case you forget your PIN
I0001-0203-0079
Example: Name of my first dog
I0001-0203-0080
Secret question
I0001-0203-0081
Answer
I0001-0203-0082
Answer
I0001-0203-0083
Example: Brastel dog
I0001-0203-0084
HOW TO SIGN UP
I0001-0203-0085
Now please proceed with your registration.
The next steps are:
I0001-0203-0086
Register your personal information
Send us a picture of your ID
Finally take a selfie
I0001-0203-0087
Registration
I0001-0203-0088
Send money from Japan to overseas by making deposits at convenience store ATMs, selected supermarkets and shopping centers. More than 45,000 ATMs available!
I0001-0203-0089
More than 35,000 stores
I0001-0203-0090
Start registration
I0001-0203-0091
Submit registration
I0001-0203-0092
Identification Data
I0001-0203-0093
Identification document
I0001-0203-0094
Identification document
I0001-0203-0095
Document photos
I0001-0203-0096
Take photo
I0001-0203-0097
Change photo
I0001-0203-0098
Document type
I0001-0203-0099
Residence Card (Zairyu Card) Number
I0001-0203-0100
Invalid Residence Card Number
I0001-0203-0101
Take a picture of the front side
I0001-0203-0102
Change front photo
I0001-0203-0103
NO front photo
I0001-0203-0104
Take a picture of the back side
I0001-0203-0105
Change back photo
I0001-0203-0106
NO back photo
I0001-0203-0107
Upload extra photo
I0001-0203-0108
Change extra photo
I0001-0203-0109
NO extra photo
I0001-0203-0110
Please choose the type of identification document you wish to use to register.
If your ID type is not listed below, please contact customer service for more information.
I0001-0203-0111
Take a clear picture of the front and back sides of your identification document.
I0001-0203-0112
Add any extra photo if needed
I0001-0203-0113
Add photos of the front and back of your Residence Card (Zairyu Card)
I0001-0203-0114
Enter the ID number and expiration date printed on the document
I0001-0203-0115
ID number
I0001-0203-0116
Expiration date
I0001-0203-0117
Enter the My Number as listed on the card
I0001-0203-0118
Please take a photo of either your My Number card or Residence Certificate with My Number stated
I0001-0203-0119
My Number card photo
I0001-0203-0120
NO photo
I0001-0203-0121
Residence Certificate (Juuminhyou)
I0001-0203-0122
Your My Number has not been registered.
I0001-0203-0123
Confirm
I0001-0203-0124
Your registration information is incomplete.
Please review the information below and make the required changes
I0001-0203-0125
Review the information below and make any necessary changes.
If everything is correct, please continue.
I0001-0203-0126
In a few days you will receive a postcard at the address you entered. You must be present to receive this postcard. To complete the registration process, please enter the 4-digit code that appears on the postcard.
I0001-0203-0127
If you wish to send money before receiving the postcard, you can do so by visiting one of Brastel branches or authorized representatives.
I0001-0203-0128
Incorrect Code
I0001-0203-0129
You can also add recipients now or at any time, in order to be ready to send money once you receive the postcard.
I0001-0203-0130
Registration complete!
I0001-0203-0131
You also have the option of completing the registration process at any of the REPRESENTATIVES of Brastel Remit or Brastel Remit branches before you receive the postcard. Just show this QR code to the representative.
I0001-0203-0132
If you receive this notice
I0001-0203-0133
This slip means that the postal service tried to deliver the registered postcard while you were away.

On the sticker, it shows the DATE OF DELIVERY AND THE STORAGE DEADLINE (after which you can no longer request re-delivery). You may schedule the redelivery by yourself or, if you prefer, we can assist you.
Just call our customer service (TEL: 03-6869-4851) and provide us with the tracking number. We will arrange the redelivery at a time and date that is convenient for you.
I0001-0203-0134
Date of delivery and the storage deadline
I0001-0203-0135
Delivery date
I0001-0203-0136
PIN Number is too short
I0001-0203-0137
03-6869-4853
I0001-0203-0138
english@brastelremit.jp
I0001-0203-0139
Brastel Remit Customer Service
I0001-0203-0140
Change Environment
I0001-0203-0141
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I0001-0203-0142
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I0001-0203-0143
From ¥1,000 to ¥10,000
I0001-0203-0144
From ¥10,001 to ¥50,000
I0001-0203-0145
From ¥50,001 to ¥100,000
I0001-0203-0146
¥100,001 ~ ¥250,000
I0001-0203-0147
¥250,001 ~ ¥500,000
I0001-0203-0148
¥500,001 ~ ¥800,000
I0001-0203-0149
Up to ¥50,000
I0001-0203-0150
From ¥1,000 to ¥100,000
I0001-0203-0151
¥1,000 ~ ¥800,000
I0001-0203-0152
¥990
I0001-0203-0153
¥1,500
I0001-0203-0154
¥2,000
I0001-0203-0155
¥3,000
I0001-0203-0156
¥5,000
I0001-0203-0157
¥6,500
I0001-0203-0158
I hereby ALSO AGREE to the full terms and conditions.
I0001-0203-0159
To read the FULL terms and conditions
I0001-0203-0160
Please wait
I0001-0203-0161
Retrieving cities
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I0001-0203-0163
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I0001-0203-0164
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I0001-0203-0165
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I0001-0203-0166
Account already exists, attempting sign in.
I0001-0203-0167
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I0001-0203-0168
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I0001-0203-0169
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I0001-0203-0171
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I0001-0203-0177
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I0001-0203-0178
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I0001-0203-0179
day
I0001-0203-0180
month
I0001-0203-0181
year
I0001-0203-0182
search
I0001-0203-0183
You must be at least 18 years old.
I0001-0203-0184
Already expired.
I0001-0203-0185
Cannot be more than 10 years from today.
I0001-0203-0186
Forgot PIN?
I0001-0203-0187
Forgot Your Answer?
I0001-0203-0188
Incorrect Answer
I0001-0203-0189
PIN Reset
I0001-0203-0190
Authorized representatives
I0001-0203-0191
You will need to show the following QR code to the authorized representative in order to send money
I0001-0203-0192
List of authorized representatives
I0001-0203-0193
Recipients
I0001-0203-0194
Add a recipient to send money
I0001-0203-0195
Details
I0001-0203-0196
Delete Recipient
I0001-0203-0197
Are you sure you want to delete the recipient? If yes, please enter your PIN to proceed.
I0001-0203-0198
Edit Recipient
I0001-0203-0199
Are you sure you want to edit the recipient? If yes, please enter your PIN to proceed.
I0001-0203-0200
You cannot edit this recipient as their destination is no longer available.
I0001-0203-0201
You cannot use this destination as it is no longer available.
I0001-0203-0202
Choose how you would like to deposit money.
I0001-0203-0203
Convenience Store ATM
I0001-0203-0204
Available 24h/365 days. SMBC Deposit Card required.
I0001-0203-0205
Bank ATM
I0001-0203-0206
Hours of operation usually: 08:45 ~ 18:00
I0001-0203-0207
Enter amount by
I0001-0203-0208
(transfer fee included)
I0001-0203-0209
(transfer fee NOT included)
I0001-0203-0210
Share Reference Number
I0001-0203-0211
Brastel Remit - Reference Number
I0001-0203-0212
To receive the transfer for cash-pickup and home-delivery, the recipient will need their ID and the reference number
I0001-0203-0213
You can send money to multiple recipients at the same time. Click below if you would like to include another recipient.
I0001-0203-0214
Remove recipient from request
I0001-0203-0215
Are you sure you want to remove this recipient from the transfer?
I0001-0203-0216
Cancel transfer request
I0001-0203-0217
Cancel transfer request
I0001-0203-0218
Are you sure you want to cancel this Transfer Request?
I0001-0203-0219
Exceeded balance Limit of [1]
I0001-0203-0220
The minimum remittance amount is [1]
I0001-0203-0221
The maximum deposit allowed is [1]
I0001-0203-0222
The minimum deposit allowed must be larger than [1]
I0001-0203-0223
A deposit between [1] and [2] is not allowed
I0001-0203-0224
We're sorry but sending money is unavailable at this time due to the following
I0001-0203-0225
There was a problem retrieving the Exchange Rate for this destination. Please contact customer service for more details.
I0001-0203-0226
You have reached the maximum amount allowed per session. Please contact customer service for more details.
I0001-0203-0227
The minimum amount required for this request was not met. Please contact customer service for more details.
I0001-0203-0228
Only one transfer can be awaiting deposit at a time. You can make a deposit for your existing transfer or cancel it in order to continue.
I0001-0203-0229
Only one transfer can be awaiting deposit at a time. Please cancel any other transfers awaiting deposit in order to continue.
I0001-0203-0230
Exchange rate may vary.
I0001-0203-0231
The exchange rate will be applied on the date and time of when the remittance is processed, and the rate indicated is for reference only.
I0001-0203-0232
The exchange rate displayed may vary from the actual rate used depending on when the deposits are reflected.

There are two ways to make a transfer:

Transfer request AFTER the deposit

This is the recommended way to make your transfer. Deposit the funds needed first and then create the transfer in the app. This reduces the time between us receiving your transfer request and the funds being available to actually make the transfer. Therefore there is less chance that the exchange rate will vary.

Transfer request BEFORE the deposit

If you create the transfer in the app before depositing the funds then the exchange rate will likely go up or down by the time we receive the funds. While this may work in your favor with a better rate, please be advised that there is also the risk that the opposite could happen, resulting in less funds being received in the destination currency.
I0001-0203-0233
Deposits Conditions
I0001-0203-0234
Deposits made Monday to Saturday between 0 a.m. and 8 a.m., Sundays and holidays, will be reflected in your balance on the next business day (including Saturday).
I0001-0203-0235
Please note that the deposited amount will not be printed on the ATM slip.

Deposits made to your account will usually be reflected in the app in a matter of minutes except for the following:
I0001-0203-0236
Deposits made Monday to Saturday between 0 a.m. and 8 a.m., Sundays and holidays, will be reflected in your balance on the next business day (including Saturday).
Depending on the ATM, deposits might be rejected between 9.pm., Sunday until 7 a.m., next Monday.
I0001-0203-0237
Outstanding transfers will be executed immediately after we update the balance of your account
I0001-0203-0238
Please read the following important notes and accept our terms and conditions.
I0001-0203-0239
Click here to read the full Terms and Conditions including Handling of Personal Information
I0001-0203-0240
Balance
I0001-0203-0241
Waiting deposit: [1] request for a total of
I0001-0203-0242
Recent transfers
I0001-0203-0243
No recent transfers.
I0001-0203-0244
There are no past transfers to display.
I0001-0203-0245
How to add money
I0001-0203-0246
How to add money
I0001-0203-0247
Processing
I0001-0203-0248
Awaiting deposit
I0001-0203-0249
Sending
I0001-0203-0250
Delivered
I0001-0203-0251
Processing
I0001-0203-0252
Processing
I0001-0203-0253
Currently Confirming
I0001-0203-0254
Canceling
I0001-0203-0255
Canceled
I0001-0203-0256
Processing
I0001-0203-0257
Expired
I0001-0203-0258
Processing error
I0001-0203-0259
Sending
I0001-0203-0260
Processing
I0001-0203-0261
Processing
I0001-0203-0262
Processing
I0001-0203-0263
Please use your SMBC Deposit Card to make a deposit.
I0001-0203-0264
For detailed deposit instructions, select the location where you would like to make your deposit
I0001-0203-0265
7 Eleven / 7 Bank
I0001-0203-0266
Lawson
I0001-0203-0267
Sumitomo Mitsui Banking Corporation
I0001-0203-0268
FamilyMart
I0001-0203-0269
FamilyMart has various types of ATMs. See below for the types of ATMs at which you can use your SMBC Deposit Card.
I0001-0203-0270
Can be used
I0001-0203-0271
Not available
I0001-0203-0272
Yucho (Japan Post Bank)
ZERO BANK
Bank Time
I0001-0203-0273
E-net
I0001-0203-0274
Insert your SMBC Deposit Card.
I0001-0203-0275
Start by pressing
I0001-0203-0276
Do not press "English Guidance".
I0001-0203-0277
Insert your SMBC Deposit Card.
I0001-0203-0278
Press
I0001-0203-0279
Select
I0001-0203-0280
Insert bills together (a maximum of 50 bills or ¥500,000)
I0001-0203-0281
Do not insert coins.
I0001-0203-0282
Counting, please wait
I0001-0203-0283
Check the amount and press
I0001-0203-0284
Insert more bills if necessary.
I0001-0203-0285
Processing, please wait
I0001-0203-0286
The deposit slip is being printed.
I0001-0203-0287
Remove your card and the deposit slip.
I0001-0203-0288
Select the language button
I0001-0203-0289
Select the English language
I0001-0203-0290
Press
I0001-0203-0291
Insert your SMBC Deposit Card
I0001-0203-0292
Insert the cash and press
I0001-0203-0293
(a maximum of 200 bills and 100 coins, not all SMBC ATMs support coins)
I0001-0203-0294
Processing
I0001-0203-0295
Check the amount and press
I0001-0203-0296
Processing
I0001-0203-0297
Remove your card and the deposit slip.
I0001-0203-0298
Reading your card, please wait
I0001-0203-0299
Select
I0001-0203-0300
Press
I0001-0203-0301
Insert bills together (a maximum of 50 bills or ¥500,000)
I0001-0203-0302
Do not insert coins.
I0001-0203-0303
Counting, please wait
I0001-0203-0304
Check the amount and press
I0001-0203-0305
Insert more bills if necessary.
I0001-0203-0306
Processing, please wait
I0001-0203-0307
Check the amount and press
I0001-0203-0308
Do NOT select the English language
I0001-0203-0309
Press
I0001-0203-0310
Press
I0001-0203-0311
Insert bills together (a maximum of 50 bills or ¥500,000)
I0001-0203-0312
Do not insert coins
I0001-0203-0313
Processing, please wait
I0001-0203-0314
Check the amount and press
I0001-0203-0315
To add more bills press the button
I0001-0203-0316
Remove your card and the deposit slip
I0001-0203-0317
Authorized representatives
I0001-0203-0318
FamilyMart (Convenience Store)
I0001-0203-0319
Bank ATMs &
Internet Banking
I0001-0203-0320
Send money using cash or cash card through Bank ATMs or Internet Banking
I0001-0203-0321
Payment in cash is only available at ATMs installed inside the bank agencies and the limit is 100,000 yen (including remittance fee) and is generally available from 8:45am to 6:00pm but may vary depending on the bank. Also, some ATMs may not accept cash deposits.

For cash card payments the limit per deposit is usually 1,000,000 yen. (Brastel Remit limit per transaction is 800,000 yen) The cash card payments is available while the ATM is working and depending on the bank.
The ATM must be supported by the cash card being used.

Payments by Internet Banking are available in almost all Japanese banks 24 hours/365 days.

※Deposit reflected will be from Bank working hours.
I0001-0203-0322
SMBC Deposit Card Number
I0001-0203-0323
Payment locations
I0001-0203-0324
Sending money with Brastel Remit is very simple. Deposit the amount you want to send at the ATM of any of the locations listed below. Then, in the app, select the person to send to and that's it! The money is transferred fast and simple.
I0001-0203-0325
Confirm
I0001-0203-0326
Information is incomplete.
Please review the information below and make the required changes.
I0001-0203-0327
Review the information below and make any necessary changes.
If everything is correct, please continue.
I0001-0203-0328
APP Update Available
I0001-0203-0329
This version of the app is outdated. Please update app from the Google Play Store.
I0001-0203-0330
This version of the app is outdated. Please update app from the App Store.
I0001-0203-0331
Please use 4 digits.
I0001-0203-0332
Please use at least 4 characters.
I0001-0203-0333
is blank
I0001-0203-0334
Please use between 4 and 72 characters.
I0001-0203-0335
Requests
I0001-0203-0336
Your request will be processed. Please wait for a while.
I0001-0203-0337
There is already a request in progress. Please wait for a while.
I0001-0203-0338
To deposit at ATMS, the SMBC Deposit Card is required.

To request your SMBC Deposit Card, please take pictures of both sides of your document. The images must be clear and in focus.
I0001-0203-0339
Submit your ID
I0001-0203-0340
Deposit from bank / convenience store ATMs
I0001-0203-0341
Deposit from supermarket ATMs
I0001-0203-0342
Deposit from shopping center ATMs
I0001-0203-0343
Seven Bank
I0001-0203-0344
7 Eleven
I0001-0203-0345
Circle K Sunkus
I0001-0203-0346
Mini Stop
I0001-0203-0347
Daily Yamazaki
I0001-0203-0348
ポプラ (Poplar)
I0001-0203-0349
New Days
I0001-0203-0350
Seicomart
I0001-0203-0351
アンスリー (an3)
I0001-0203-0352
スリーエフ (Three F)
I0001-0203-0353
Save On
I0001-0203-0354
Seikatsu Saika
I0001-0203-0355
Community Store
I0001-0203-0356
LIFE
I0001-0203-0357
Valor
I0001-0203-0358
Belc
I0001-0203-0359
Belsie
I0001-0203-0360
PIAGO
I0001-0203-0361
Sanwa
I0001-0203-0362
Mandai
I0001-0203-0363
Summit
I0001-0203-0364
Fuji Supermarket
I0001-0203-0365
Kasumi
I0001-0203-0366
FRESSAY
I0001-0203-0367
Torisen
I0001-0203-0368
Super Alps
I0001-0203-0369
Izumiya
I0001-0203-0370
Sunplaza Supermarket
I0001-0203-0371
Shufu no Mise
I0001-0203-0372
Tairaya
I0001-0203-0373
Halows
I0001-0203-0374
ECO'S
I0001-0203-0375
Yono Food Center
I0001-0203-0376
Gyutora
I0001-0203-0377
Kansai Super
I0001-0203-0378
Maruichi
I0001-0203-0379
Super Value
I0001-0203-0380
Saeki
I0001-0203-0381
Maruto
I0001-0203-0382
Super National
I0001-0203-0383
Sendo
I0001-0203-0384
Don Quijote
I0001-0203-0385
MEGA Don Quijote
I0001-0203-0386
Costco
I0001-0203-0387
Cainz Home
I0001-0203-0388
Premium Outlets
I0001-0203-0389
AKAKABE
I0001-0203-0390
Joyful AK
I0001-0203-0391
Mandai
I0001-0203-0392
For the locations below click here
I0001-0203-0393
Some stores may have other types of ATMs that do not accept the SMBC Deposit Card. Please use the E-Net ATMs.
I0001-0203-0394
Enter the expiration date listed on the document
I0001-0203-0395
Home
I0001-0203-0396
To issue the SMBC Deposit Card, we will be checking your ID document. Please note that your personal information address can be updated if necessary according to the given ID.
I0001-0203-0397
Application Version
I0001-0203-0398
Except for remittances to China, Philippines, Nepal and Vietnam. Click here to see the fees for those countries.
I0001-0203-0399
Thank you for signing up!
I0001-0203-0400
In a few days you will receive the SMBC Deposit Card request forms at home.
Please fill them out and send them back to us.
I0001-0203-0401
You will receive the SMBC Deposit Card within about one month* after sending the form back to us.
*It may vary according to the SMBC bank delivery procedures
I0001-0203-0402
Your SMBC Deposit Card
I0001-0203-0403
Your SMBC Deposit Card is sent by registered mail and you are required to be present to receive it. If you are not present at the time of delivery, the Japan Postal carrier will leave an "Undeliverable Item Notice" in your mailbox.
I0001-0203-0404
IMPORTANT: Please schedule re-delivery by the date listed on the notice.
I0001-0203-0405
If you need assistance re-scheduling delivery you may call our customer service (tel: 03-6869-4853) and provide us with the tracking number. We can arrange for re-delivery at a date and time convenient for you.
I0001-0203-0406
Click here to read an important notice about your SMBC Deposit Card.
I0001-0203-0407
Hide message
I0001-0203-0408
If you have already received your card or would no longer like to see this message
I0001-0203-0409
Total to pay
I0001-0203-0410
Add recipient
I0001-0203-0411
NO translation for [1]
I0001-0203-0412
No key was passed in order to retrieve translation
I0001-0203-0413
Notice
I0001-0203-0414
Please wait while your request is being processed
I0001-0203-0415
Clear
I0001-0203-0416
Exit
I0001-0203-0417
Sign in
I0001-0203-0418
No
I0001-0203-0419
Yes
I0001-0203-0420
Address
I0001-0203-0421
New PIN
I0001-0203-0422
I have read and agree to the terms and conditions including the Handling of Personal Information provided by Brastel Remit
I0001-0203-0423
Enter your PIN
I0001-0203-0424
Incorrect PIN
I0001-0203-0425
Reference number
I0001-0203-0426
The maximum remittance amount allowed of [1] per transaction has exceeded
I0001-0203-0427
Your account is currently inactive.
Please contact customer service for more details.
I0001-0203-0428
The agent/branch selected is no longer available. Please contact customer service for more details
I0001-0203-0429
The server is currently down for maintenance
We apologize for the inconvenience
I0001-0203-0430
Mon.-Fri.: 9:30 to 18:30 / Sat.: 10:00 to 18:00
Closed on Sundays and national holidays.
I0001-0203-0431
Yono Food center
I0001-0203-0432
Please contact customer service if you have not created your username.
I0001-0203-0433
Dear customer,
Please take note of the following Bank Holidays (2017/12/31 ~ 2018/01/03). Incoming deposits will not reflect during this time. If you already have balance, it can be used to create transactions.
I0001-0203-0434
C#
I0001-0203-0435
Failed to access the camera, please check the privacy settings on your iPhone.
I0001-0203-0436
Failed to access the camera, please check the privacy settings on your Android.
I0001-0203-0437
You have exceeded the maximum number of login attempts. Please wait for [1] seconds.
I0001-0203-0438
Enter your name in Katakana. If you don't know, it will be automatically generated by Brastel system.
I0001-0203-0439
Locations may change at any time without prior notice.
I0001-0203-0440
You have exceeded the maximum number of attempts. For security reasons, please log in again.
I0001-0203-0441
Close
I0001-0203-0442
You will be signed out and redirected to Reset Password screen. Are you sure?
I0001-0203-0443
The SMBC Deposit Card is available only to customers who have being residing in Japan for at least six months and your visa must be valid for at least the next 4 (four) months.
I0001-0203-0444
Incorrect Password
I0001-0203-0445
Validating your Password
I0001-0203-0446
You have exceeded the maximum number of attempts. Please try with your password or wait for [1] seconds to try again.
I0001-0203-0447
Profile
I0001-0203-0448
We have received your sending request. We're currently confirming it.
A request received during off-hours will be processed on the next business day.

Operating hours:
Mon.-Fri.: 9:00 to 21:00
Sat.-Sun.: 10:00 to 19:00

Please kindly note that we may decline a sending request based on our discretionary decision.
I0001-0203-0449
Subcategory
I0001-0203-0450
Subcategory Other
I0001-0203-0451
Invalid Mobile Phone Number
I0001-0203-0452
The SMBC Deposit Card is exclusively for Deposits only. Other options showed on the ATM screen are not available.
I0001-0203-0453
Processing
I0001-0203-0454
Processed
I0001-0203-0455
Transfers
I0001-0203-0456
Deposits
I0001-0203-0457
There are no past deposits to display
I0001-0203-0458
Forgot your password?
I0001-0203-0459
Invalid Driver's License Number
I0001-0203-0460
Please enter only kanji, hiragana or katakana.
I0001-0203-0461
Others
I0001-0203-0462
Add photo of the front side of your identification document
I0001-0203-0463
Add photo of the back side of your identification document
I0001-0203-0464
Add photo of your identification document
Please make sure that your ID has the latest information
I0001-0203-0465
Add an extra photo of a valid Identification document if necessary.
I0001-0203-0466
Notifications
I0001-0203-0467
We had verified your information and corrected the [ {{ChangedProperties}} ] according to the provided ID as below.
I0001-0203-0468
The registered [Address] has been completed by us according to your ID since it was left blank or incomplete.
Please check the below information and confirm it by pressing I AGREE.
I0001-0203-0469
Brastel Remit
I0001-0203-0470
You have a new message!
I0001-0203-0471
Thank you for signing up!
I0001-0203-0472
Dear Customer,

Thank you for signing up for our service.
I0001-0203-0473
Name (Roman letters)
I0001-0203-0474
Date of Birth
I0001-0203-0475
Nationality
I0001-0203-0476
Gender
I0001-0203-0477
Address
I0001-0203-0478
Heisei
I0001-0203-0479
Japanese Era
I0001-0203-0480
Reiwa
I0001-0203-0481
Document request
I0001-0203-0482
Dear Customer,
During the validation we found some problems in the documents sent, please press the button below to check the additional document(s) needed.
I0001-0203-0483
Failed to load the notifications, please try again later.
I0001-0203-0484
NEW
I0001-0203-0485
Customer
I0001-0203-0486
Already Agreed
I0001-0203-0487
Take a photo
I0001-0203-0488
Already took photo
I0001-0203-0489
There are no notifications to display.
I0001-0203-0490
Account Status
I0001-0203-0491
Dear Customer,

We are pleased to announce that the process of your subscription has finished.
Your account is ready for making transactions by using the Deposit Card we are sending you or by bank transfer using your Deposit Code.

Please check the deposit instructions in How to add money for more details: Menu > How to add money
I0001-0203-0492
Now the next step is:
I0001-0203-0493
Fill out the request forms
I0001-0203-0494
You will also receive another letter by registered mail, so that we can confirm your personal address. You need to be present to receive this letter.
I0001-0203-0495
If you receive a non-delivery notice
I0001-0203-0496
If you are not present to receive the registered mail, the Japan Post carrier will leave a non-delivery notice (Undeliverable Item Notice) in your post box. In this case, you will have to schedule the redelivery within 7 days from the date you receive the notice.
I0001-0203-0497
Read more about registered mail
I0001-0203-0498
Forms verified!
I0001-0203-0499
Thank you very much.
We have received and verified the deposit card request forms from you.

In about one month*, you will receive your SMBC Deposit Card at home by registered mail. Note that you need to be present to receive it.

*It may vary according to the SMBC bank delivery procedures

Please kindly wait.
I0001-0203-0500
Your deposit card is on the way!
I0001-0203-0501
In the coming days, you will be receiving your SMBC Deposit Card at home by registered mail. After you receive it, you can start depositing money at ATMs and sending through the Brastel Remit app.

Please note that the card will be sent by registered mail, which requires you to be present to receive it.
I0001-0203-0502
Register
I0001-0203-0503
Fill out forms
I0001-0203-0504
Card sent
I0001-0203-0505
Name (Kanji)
I0001-0203-0506
Change Password
I0001-0203-0507
Before you apply to the Brastel Remit Service you must agree to the following "HANDLING OF PERSONAL INFORMATION" AND "TERMS AND CONDITIONS".
I0001-0203-0508
Missed delivery
I0001-0203-0509
Dear Customer,

The Japan Post tried to deliver the Address Confirmation letter but unfortunately it was not possible due to your absence at the time of delivery.
You may schedule the re-delivery by yourself or if you prefer we can assist you. Please, contact us by email or phone and provide us the below information:
- Complete name
- Tracking number
- Preferred date and time

Available delivery hours:
AM 08:00 - 12:00
PM 12:00 - 14:00
PM 14:00 - 17:00
PM 17:00 - 19:00
PM 19:00 - 21:00

If you have any questions, please contact us. We will be happy to assist you.
Brastel Remit Customer Service
Toll-free: 0120-983-893 / From mobiles: 03-6869-4853
email: english@brastelremit.jp
Mon.-Fri.: 9:30 to 18:30 / Sat.: 10:00 to 18:00
Closed on Sundays and national holidays.
130-0015 Tokyo-to, Sumida-ku, Yokoami 2-6-2
I0001-0203-0510
Transaction ID
I0001-0203-0511
Partner Transaction ID
I0001-0203-0512
Request date
I0001-0203-0513
Process date
I0001-0203-0514
Create your password
I0001-0203-0515
Need a new password?
I0001-0203-0516
Dear Customer,


To set a new password for your Brastel Remit account, just click the button below.



{{PasswordLink}}



If you didn’t ask for a new password, you can ignore this email. Your current password will still work.

I0001-0203-0517
Set a new password
I0001-0203-0518
A link has been sent to your email address. Please use it to reset your password.
I0001-0203-0519
Receive the forms by mail
I0001-0203-0520
How to schedule re-delivery through the Japan Post website:
I0001-0203-0521
Scan the QR Code printed on the tag of the non-delivery notice.
I0001-0203-0522
QR Code
I0001-0203-0523
If you do not have a QR Code reader app, install the app “QR Code Reader” from App Store or Google Play.
I0001-0203-0524
As of iOS 11, you can simply point your iPhone at a QR code using the standard camera app, and it will read and act on the code.
I0001-0203-0525
In 郵便物等の種類 (mail item type) select 郵便物・簡易・記録 (the third item):
I0001-0203-0526
3. In ご希望配達先 (desired delivery address), select ご自宅等 (home).
I0001-0203-0527
Press the NEXT button (次へ):
I0001-0203-0528
Select the desired redelivery date (配達 希望日) and time (配達希望時間帯):
I0001-0203-0529
The available times are:

時間指定なし (No time specified)
午前中 (In the morning)
12~14時 (12:00 to 14:00)
14~17時 (14:00 to 17:00)
17~19時 (17:00 to 19:00)
19~21時 (19:00 to 21:00)
I0001-0203-0530
Enter your phone number (日中電話ご連絡先):
I0001-0203-0531
Press the APPLY button (申し込む):
I0001-0203-0532
You’re done! The mail will be delivered to you at the time and date you have chosen. Please be at home to receive it.
I0001-0203-0533
SMBC Deposit Confirmed
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Your deposit of {{DepositAmount}} has been added to your balance.
To send money, select your recipient and follow the instructions on the screen.
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Press the NEXT button (次へ):
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When remitting funds to a resident of the EEA (European Economic Area)
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If a customer is remitting funds to a resident of the EEA, the customer must obtain the consent of the recipient before providing the recipient's personal information to a party outside of the EEA.
By registering the recipient information, you are indicating that you have received the consent of the recipient to providing the recipient's private information.
Finally, our company protects personal information, regardless of the destination country.
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If you have any questions, please contact us.
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All the information you entered will be lost.
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PROCEED
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IMPORTANT NOTICE ABOUT "MY NUMBER"
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Dear Customer,

Please kindly register your "My Number".

"My Number" is needed for the Act on Submission of Statement of Overseas Wire Transfers for Purpose of Securing Proper Domestic Taxation.

To register it, go to "My Account" >> "Profile" >> "My Number" and follow the instructions.

Thank you for your cooperation.
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If you don't have the complete address, you can leave it blank.
We will fill it for you based on the document provided.
You will receive a notification regarding the registration of your address.
I0001-0203-0547
Seven Bank's ATM - Maintenance Notice

Dear SMBC card user,

Please be informed that all Seven Bank's ATM will be on maintenance on the following date and time. During the maintenance period the deposits will not be available.

Start time: Sunday, July 15, 2018 at 23:50 pm
End time: Monday, July 16, 2018 at *14:00 pm
*(Maintenance end time may be subject to change.)

We are sorry for the inconvenience and thank you for your understanding.
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Personal Information
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国際送金取引利用規程
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利用規定
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ブラステル株式会社（以下、「当社」といいます。）とスマートフォン等の携帯端末（以下、「スマートフォン」といいます。）を利用した取引を行う場合は、当社が定める「国際送金取引利用規程(ｱﾌﾟﾘver.)」（以下、「本利用規程」といいます。）に同意の上取引を行うものとし、当社と取引を行った場合には、当社は利用者（本サービスの利用を希望される個人会員のことをいいます。以下、同様とします。）が本利用規程に同意したものとして取り扱います。
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第1章（総則）
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第1条（目的）
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本利用規程は、当社が提供するスマートフォン用のアプリケーション（以下、「当社アプリ」と言います。）を利用して行う国際送金サービス（以下、「送金サービス」または「本サービス」といいます。）に関し、その利用を希望される方と当社との権利義務に関する取り決めおよび同サービス利用に関する条件を規定するものとします。
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第2条（定義）
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本サービスは、利用者が当社アプリを利用して送金依頼を行い、かつ国内の当社提携金融機関等のＡＴＭからブラステルレミット国際送金の口座へ資金を払い込むことにより、外国にいる送金の受取人（以下、「送金受取人」といいます。）が、利用者からの送金を受け取ることができるようにするサービスのことをいいます。
(1)「ユーザー名」とは、当社アプリにログインするために必要な、利用者を特定する名称をいいます。なお、登録するemailアドレスが「ユーザー名」として登録されます。
(2) 「ログインパスワード」とは、当社アプリにログインするために、利用者本人が設定変更してご利用いただけるパスワードをいいます。
(3)「ピンコード」とは、当社アプリ内で特定の機能を利用するために利用者本人が設定する数字４ケタの暗証番号です。
(4)「パスワード等」とは、本条に規定する(1)ユーザー名、(2)ログインパスワード、(3)ピンコードのうち2つ以上またはこれらの総称をいいます。
(5) 「会員」とは、第4条第2項に基づき登録会員となった方をいいます。
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第3条（本サービスの利用）
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1. 会員登録
(1) 本サービスの利用にあたっては、利用者は、あらかじめ第4条の規定に従って登録手続を行い、本登録会員となる必要があります。
(2) 前号における本登録会員として登録された会員の登録期間は登録日より2年間とし、利用者からの更新の申出がない限り、当該契約(本サービス)は登録日から2年で終了するものとします。なお、更新の申し出は登録期間満了前6ヵ月からとし、更新の際には改めて本人確認書類の提出が必要となります。
(3) 登録期間中に第13条第1項の規定に従い会員から会員登録抹消の申出があった場合、会員登録は即時に抹消されます。この場合、既に，当社に行った送金申込み、または当社と利用者間で締結した送金契約（第21条第4項に定義します。）については、会員は、第28条に規定する送金申込みの取消し、または送金契約の解除があったものとして扱うことに同意します。
(4)利用者は、会員登録抹消後、本サービスを再利用する場合は、改めて第3条第1項に基づき、会員登録を行うものとします。
(5) 利用者は、会員登録抹消に際して発生する費用は負担しません。
2. 利用について
利用者は、本利用規程の定めるところにより、利用者のスマートフォン等にインストールした当社アプリを利用する方法その他当社の指定する方法により、本サービスを原則として24時間365日ご利用いただけます。
3. 了承事項
前項にかかわらず、当社は本サービス提供にかかるシステムのメンテナンス等のため、本サービスの提供を一部または全部の停止、休止、中断することがあります。また、利用者は、当社がシステムの障害等で緊急を要すると判断した場合は、事前の予告なく、当該システムの一部または全部を停止、休止、中断することがあることに同意することとします。
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第4条（登録手続）
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1. 利用者は、ユーザー名の設定、住所等の利用者に関する当社が求める所定の情報（以下、「会員情報」といいます。）の通知を含む当社所定の手続により、登録を申込むものとします。

2. 当社は、前項の申込みを受理するに際し、「犯罪による収益の移転防止に関する法律（平成19年法律第22号、その後の改正を含みます。以下、「犯収法」といいます。）」に基づき利用者の本人確認を行います。当社は、本人確認の結果、当該申込者が利用者本人であることの確認が取れた場合には、登録を認めるものとします。 なお、当社が必要と認めた場合は、利用者の当社アプリにプッシュ通知をするか、お届けの電話番号等へ連絡させていただくこともあります。

3. 登録手続きを完了させるため、当社は利用者の登録住所宛に簡易書留郵便を発送します。これを利用者が受領することをもって登録が完了し、当社はそれを利用者の当社アプリ宛に、プッシュ通知にて連絡します。以降、送金サービスの利用が可能となります。
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第5条（登録手続の補則）
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第4条第3項に定める簡易書留郵便が不着となり当社に返送された場合、または第4条第2項に基づき当社から利用者へ連絡したにもかかわらず連絡がとれなかった場合には、当社は、当該利用者の登録を行わないものとします。また、利用者のお届け内容に疑義があると当社が判断した場合にも登録を行わないことがあります。当社が登録を行わなかったことにより利用者に生じた損害につき、当社は一切責任を負わないものとします。
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第6条（本サービス利用口座）
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1. 当社は、利用者毎に、送金のための準備金（以下、「送金準備金」といいます。）を管理する口座である本サービス利用口座（以下、「口座」といいます。）を割り当てるものとします。
2. 利用者による口座への入金は、指定された入金専用カードを使って、指定された金融機関等のＡＴＭにより行うものとします。なお、口座への入金は、日本円にて行うものとし、送金準備金の口座への入金完了については、当社アプリの該当メニューから利用者ご自身でご確認いただくものとします。
3. 利用者は、本条に基づき行った利用者による口座への入金は、あくまでも送金準備金としての預かり金であり、銀行等が行う預金若しくは貯金又は定期積金等（銀行法（昭和56年法律第59号、その後の改正を含みます。）第2条4項に規定する定期積金等をいいます。）の受け入れとは異なるものであること、預金保険法第53条または農水産業協同組合貯金保険法第55条に規定する保険金支払いの対象とはならないこと、本口座へ入金した金員には利息が発生しないことについて、十分に理解し、あらかじめ了承するものとします。
4. 送金準備金の残高は100万円を超えてはなりません。送金準備金の残高が100万を超えた場合には、当社は、その超過額を第7条に従い、利用者預金口座に返金いたします。
5. 利用者が本条第2項の方法により口座へ入金する際に発生する入金手数料については、当社の負担とします。
6. 利用者は、本サービスの利用記録について当社アプリの該当メニューで確認することができます。
7. 当社は、利用者による本サービスの利用に関する記録を当社所定の手続に従い、相当期間保存します。利用者は、万一当社と利用者との間で、本サービスの利用内容について疑義が生じた場合は、当社の記録を正当なものとして取り扱うことをあらかじめ了承するものとします。
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第7条（送金準備金の返金）
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1.利用者は、当社所定の手続を行うことにより、口座から送金準備金の返金を受けることができます。ただし、当社が送金契約（第21条第4項において定義します。）に基づき提携先へ送金指示をした後は、返金を受けることはできません。
2.前項の返金方法は、口座以外の利用者名義の利用者が指定する預金口座（なお、利用者が指定できる預金口座は、当社が振込むことのできる金融機関の口座に限るものとします。以下、「利用者預金口座」といいます。）への振込に限定するものとします。
3.利用者は、前2項における返金にあたり、当社所定の手数料として、第27条第3項に定める返金手数料および出金手数料を負担するものとし、当社の責めによらない事由で利用者預金口座への当社からの振込ができない場合には、これにより生じた損害については、当社は一切責任を負わないものとします。
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第8条（ユーザー名を除くパスワード等の管理・変更）
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1. パスワード等の管理
（1）利用者は、パスワード等を、第三者に知られないよう利用者自身の責任において厳重に管理するものとします。利用者は、パスワード等を失念した場合または第三者に知られた可能性がある場合には、直ちに当社所定の方法により、パスワード等の変更手続を行うものとします。当社の責によらない事由で利用者がパスワード等を第三者に知られたことにより、当該利用者に生じた損害については、当社は一切責任を負わないものとします。
（2）パスワード等については、ユーザー名と同一のものや、生年月日、同一数値の連続のみによるものを登録することはできません。また、電話番号など、他人から推測されやすい番号の指定を避けていただくことをお勧めします。
2. パスワード等の変更
（1）利用者は、当社アプリにログインして、随時パスワード等の変更を行うことができます。

（2) パスワード等を失念した場合には、リセットすることができます。電子メールまたはSMSを指定し、利用者の生年月日の情報を追加してリセットを依頼します。折り返し当社アプリに通知が表示されるとともに、電子メールまたはＳＭＳ(このSMSでのリセットはユーザー名を取得していることが前提となる)によりメッセージが送られるので、それに従ってリセットすることができます。その後、ログインパスワードおよびピンコードの再設定を行ってください。
3. パスワード等の誤入力
　利用者が、登録済のパスワード等と異なるパスワードを当社所定の回数以上連続して入力した場合、当社は利用者に対して、当社所定の期間、当該パスワード等の取扱いを一時的に停止します。
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第9条（サービス利用時の本人確認）
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1. パスワード等による本人確認
当社は、当社アプリへのログイン時、本サービス利用時、またはパスワード等の変更時に入力されたパスワード等と、第4条の規定によりあらかじめ設定されたパスワード等とを照合し、その一致を確認することで本人確認を行うものとします。
なお、かかる本人確認により当該利用者を正当な利用者とみなして取扱いを行った場合は、当該パスワード等の偽造、変造、盗用、または不正使用その他の事故があっても、当社は当該取扱いに係る取引を有効なものとみなし、また、これにより生じた損害については、当社および第22条第1項に定める提携先は一切責任を負わないものとします。
2. 本人の再確認
登録会員手続後、犯収法等の関連法規所定の本人確認が必要な場合、その他当社が必要と認めた場合は、再度、当社が指定する必要書類の提出を求めることがあります。これらの必要書類の提出がない場合（当社が定める期日までに当社に連絡がない場合、利用者お届けの住所へ発送した提出を求める通知書が不着のため当社に返送された場合およびお届けの電話番号等への連絡がとれない場合等を含みます。）、当社は、第13条第2項第9号の規定に基づき、当該利用者の本サービスの全部もしくは一部を停止し、または会員登録を抹消することがあります。これにより利用者に生じた損害については、当社は一切責任を負わないものとします。
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第10条（届出事項の変更）
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1. 会員は、氏名、住所、その他の届出事項（第4条第1項の規定により当社に届け出された会員情報をいいます。）を変更する場合または変更があった場合には、直ちに当社所定の方法により、届出事項の変更手続を行ってください。
2. 当社に届け出られた電子メールアドレス、SMS番号または住所等(アップロード画像含む)の会員情報が、会員以外の者の電子メールアドレスまたは住所等になっていたとしても、これにより生じた損害については、当社は一切責任を負わないものとします。
3. 届出事項に変更があったとき、または変更があるときは、第１項に規定する変更手続より前に当該変更に起因して会員に生じた損害については、当社は一切責任を負わないものとします。また、届出事項の不備、届出事項の記載誤り、または第1項に規定する届出事項の変更手続を怠ったことに起因して会員に生じた損害については、当社は一切責任を負わないものとします。
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第11条（告知、通知の方法）
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1. 会員は、当社が本利用規程に基づき会員へ告知または通知をする場合に、当該告知または通知が、当社アプリ内のプッシュ通知、当社に届け出られた電子メールアドレスへの電子メールの送信、SMS番号へのSMSの送信、届出のあった住所への通知、またはその他の方法のいずれかにより行われることに同意するものとします。
2. 前項において、当社アプリ内のプッシュ通知、届出のあった電子メールアドレスへの電子メールまたはSMS番号の送信をした場合において、通信事情、届出事項の不備・未変更、その他当社の責によらない事由により延着し、または到達しなかった場合でも、会員は通常到達すべきときに到達したものとみなすことに同意するものとします。
3. 会員は、電子メールアドレスまたはSMS番号を当社所定の範囲において登録することができます。当社が定めるものを除き、各種取引結果、各種キャンペーンのご案内等、会員に選択いただいた情報をプッシュ通知、会員が登録した電子メールアドレスまたはSMS番号のいずれかに送付します。なお、電子メールアドレスまたはSMS番号の登録に際しては当社所定の方法に従うものとします。
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第12条（譲渡、質入れ等の禁止）
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会員は、当社の承諾なしに、当社との取引上の地位その他この取引にかかる一切の権利について、譲渡、貸与、質入れその他第三者の権利を設定すること、または第三者に利用させることはできません。
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第13条（会員登録抹消、取引の制限について）
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1. 会員による会員登録の抹消
会員は、当社所定の方法により、会員登録を抹消することができます。
2. 当社による本サービスの停止等
次の各号のいずれか1つにでも該当した場合、当社は会員に事前に通知することなく、直ちに本サービスの全部または一部を停止し、または会員登録を抹消することができるものとします。
(1）会員に支払停止または破産手続、民事再生手続、会社更生手続または特別清算開始の申立てがあったとき
(2）会員に仮差押、保全差押または差押の命令、通知が発送されたとき
(3）会員に相続の開始があったとき
(4）会員の所在が不明になったとき
(5）会員が２年間本サービスを利用しなかったとき
(6）本サービスが法令や公序良俗に反する行為に利用され、またはそのおそれがあると認められるとき
(7）会員が実在しないことが明らかになったとき、または会員の意思によらず会員登録されたことが明らかになったとき
(8）会員の届出内容に虚偽があることが明らかになったとき、または会員の提出資料が真正でないことが判明したとき
(9）第9条第2項に規定する本人の再確認のため再度必要書類の提出を求めたものの、提出がない場合（当社が定める期日までに当社に連絡がない場合、利用者お届けの住所へ発送した提出を求める通知書が不着のため当社に返送された場合、およびお届けの電話番号等への連絡がとれない場合等を含みます。）
(10）その他、当社との各取引に係る規定の解約事由のいずれかに該当したとき
(11）利用者が本利用規程および各取引規定に違反したとき
(12）会員が、次に定める反社会的勢力に該当することが判明したとき
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① 暴力団（暴力団員による不当な行為の防止等に関する法律第2条第2号に規定する暴力団をいう。）
② 暴力団員（暴力団員による不当な行為の防止等に関する法律第2条第6号に規定する暴力団員をいう。）
③ 暴力団準構成員（暴力団員以外の暴力団と関係を有する者であって、暴力団の威力を背景に暴力的不法行為等（暴力団員による不当な行為の防止等に関する法律第2条第1号に規定する暴力的不法行為等をいう。以下この号において同じ。）を行うおそれがあるもの、または暴力団若しくは暴力団員に対し資金、武器等の供給を行うなど暴力団の維持若しくは運営に協力し、もしくは関与するものをいう。）
④ 暴力団関係企業（暴力団員が実質的にその経営に関与している企業、準構成員若しくは元暴力団員が経営する企業で暴力団に資金提供を行うなど暴力団の維持若しくは運営に積極的に協力しもしくは関与する企業または業務の遂行等において積極的に暴力団を利用し暴力団の維持もしくは運営に協力している企業をいう。）
⑤ 総会屋等（総会屋、会社ゴロ等企業等を対象に不正な利益を求めて暴力的不法行為等を行うおそれがあり、市民生活の安全に脅威を与える者をいう。）
⑥ 社会運動等標ぼうゴロ（社会運動もしくは政治活動を仮装し、または標ぼうして、不正な利益を求めて暴力的不法行為等を行うおそれがあり、市民生活の安全に脅威を与える者をいう。）
⑦ 特殊知能暴力集団等（本号①から⑥までに掲げる者以外の、暴力団との関係を背景に、その威力を用い、または暴力団と資金的なつながりを有し、構造的な不正の中核となっている集団または個人をいう。）
I0001-0203-0580
⑧ その他前各号に準ずる者
(13）会員が、自らまたは第三者を利用して次の各号に該当する行為をしたとき
① 暴力的な要求行為
② 法的な責任を超えた不当な要求行為
③ 取引に関して、脅迫的な言動をし、または暴力を用いる行為
④ 風説を流布し、偽計を用いまたは威力を用いて当社の信用を毀損し、または当社の業務を妨害する行為
⑤ その他前各号に準ずる行為
(14）その他、当社が本サービスの停止を必要とする相当の事由が生じたとき。
3. 登録抹消時における送金準備金の返金
本条第1項から2項にあるいずれかの事由により会員登録が抹消された場合、会員口座に残存する送金準備金については、当該送金準備金を利用者預金口座へ振込む方法により、返金いたします。この場合の返金手続は、第7条第2項および同第3項の定めに従うこととします。
4. 登録の抹消にかかる当社免責等
本サービスの停止または会員登録の抹消により会員に損害が生じても、当社は一切責任を負わないものとします。
I0001-0203-0581
第14条（成年後見人の届出）
I0001-0203-0582
1. 家庭裁判所の審判により、利用者に補助・保佐・後見が開始された場合には、直ちに成年後見人等の氏名その他必要な事項を書面によって届け出てください。
2. 家庭裁判所の審判により、利用者に任意後見監督人の選任がされた場合には、直ちに任意後見監督人の氏名その他必要な事項を書面によって届け出てください。
3. 利用者がすでに補助・保佐・後見開始の審判を受けている場合、または任意後見監督人の選任がされている場合にも、本条第1項および第2項と同様に届け出てください。
4. 利用者に本条第1項から第3項の届出事項に取消または変更が生じた場合にも同様に届出てください。
5. 本条第1項から第4項の届出前に生じた損害については、当社は一切責任を負わないものとします。
I0001-0203-0583
第15条（システム障害、災害などに関する免責事項）
I0001-0203-0584
1. 利用者および第三者に、次の各号の事由により生じた損害については、当社は一切責任を負わないものとします。
(1) 天災・火災・騒乱等の不可抗力、利用者または通信事業者等の第三者の通信機器・回線・コンピュータの障害、電話の不通等、または裁判所等公的機関の措置等、当社の責によらない事由により本サービスの提供に遅延、不能またはこれらに準じる事由（以下、これらを総称して「不能等」といいます。）が生じたとき。
(2) 当社のシステムの運営体が相当の安全策を講じたにもかかわらず、端末または通信回線等に障害が生じたことにより、本サービスの提供に不能等が生じたとき。
(3) その他送金受取人名相違等の利用者または第三者の責に帰すべき事由により、本サービスの提供に不能等が生じたとき。
2. 当社の責めによらない事由で、公衆電話回線、専用電話回線またはインターネットその他の通信回線等の通信経路において盗聴等がなされたことにより、利用者のパスワード等、取引情報、リファレンス番号（第23条第1項において定義します。）等が漏洩した場合、これにより生じた損害については、当社は一切責任を負わないものとします。
3. 送金先国、送金先地域等で生じた当社の責めによらない事情により、送金受取人が利用者の送金を受け取ることができなかった場合、これにより利用者および送金受取人に生じた損害について、当社は一切責任を負わないものとします。
I0001-0203-0585
第16条（責任）
I0001-0203-0586
1. 本サービスの提供において、日本の法律に別段の定めがある場合を除いて、当社および第22条1項に定める提携先は、本サービスの遅延、不着、不払いまたは過少支払い等についていかなる場合であっても、利用者が支払った送金額および送金手数料を超える損害については責任を負わないものとします。また、現地国の法律に起因する等当社の管理の及ばない理由による遅延、不着、不払いまたは過少支払い等については当社および第22条1項に定める提携先は一切責任を負わないものとします。
2. いかなる場合においても当社および提携先は、付随的、間接的または派生的損害賠償の責任を負わないものとします。
I0001-0203-0587
第17条（規定の援用）
I0001-0203-0588
本利用規程に定めのない事項については、当社の規定、規則等に定めるところによるものとします。
I0001-0203-0589
第18条（規程の変更）
I0001-0203-0590
当社は、本利用規程の内容を変更する場合があります。その場合には、当社は変更日・変更内容を当社ウェブサイト等上に掲示することにより告知し、変更日以降は変更後の内容により取扱うものとします。
I0001-0203-0591
第19条（準拠法および合意管轄）
I0001-0203-0592
1. 本利用規程は、日本の法令に従って解釈します。
2. 当社との取引に関して訴訟の必要が生じた場合には、当社本店の所在地を管轄する地方裁判所または簡易裁判所を第一審の専属的合意管轄裁判所とします。
I0001-0203-0593
第20条（個人情報とマイナンバーの取扱い）
I0001-0203-0594
1. 当社は、利用者の個人情報の取扱いについては、当社「個人情報保護方針」、「特定個人情報等の適切な取扱いに関する基本方針」、および金融庁の定める「金融分野における個人情報保護法ガイドライン」、ならびにその他当社所定の方針および規定に従います。
2．当社「個人情報保護方針」は、当社ウェブサイト上に掲示します。

詳細については以下のＵＲＬをご確認ください。
（URL:https://brastelremit.jp/jpn/privacy）
3．当社は、国外送金調書法所定の確認事務のためにマイナンバーを取得いたします。
I0001-0203-0595
第2章（国際送金サービス）
I0001-0203-0596
第21条（国際送金の申込）
I0001-0203-0597
1. 国際送金サービスの利用は、利用者が、当社アプリにログインし、当社所定の方法および操作手順に従い行うものとします。なお、利用者は送金申込を行う際には、送金目的等の記入を行い、当社はパスワード等による本人確認を行います。
2. 当社は、利用者からの送金申込を受信し、第9条に基づき利用者本人からの申込であると認めた場合には、当社は受信した申込内容を利用者の端末に返信します。
3. 本条第３項の回答が当社所定の時間内に当社に到達し、かつ、当社のコンピュータ処理が終了した時点で、利用者による国際送金サービスの送金申込が完了します。
4. 当社は、前項の送金申込の完了後、当社所定の基準に基づき当該申込内容の確認を行います。当該申込内容の確認の結果当社が問題ないと判断した場合には、当社は利用者の申込を受理します。さらに、当該申込の受理と利用口座への当該国際送金サービスの送金準備金（送金額と第28条第2項に定める送金手数料の合計額）の入金が確認できた時点で、当社と利用者間における国際送金委託に関する契約（以下、「送金契約」といいます。）が成立するものとします。なお、当社は、かかる確認の結果を利用者に第11条第１項の方法により通知するものとします。
5. 国際送金サービスの送金申込が前項の確認の結果問題があると判断した場合、当社は当該送金申込を受理しません。当社が当該送金申込を受理しなかった場合、当該送金申込は、取り消されたものとみなします。なお、当社は、かかる確認の結果を利用者に第11条第１項の方法により通知するものとします。
6. 当社は、入金期限までに利用者による送金口座への入金が確認できなかった場合には、当該国際送金サービスの送金申込が利用者本人により取り消されたものとみなします。
I0001-0203-0598
7. 利用者は、国際送金サービスの送金申込にあたり、口座に送金準備金の残高がある場合には、口座に新たに入金することにより、これらを新たな送金準備金として利用して送金申込を行うことができるものとします。
8. 利用者は、前項の場合における送金申込を、本条第１項から第６項の規定に従い行います。当社は、当該送金申込内容に問題ないと判断した場合には、当該送金申込を受理します。この場合には、当社が当該送金申込を受理した時点で、当社と利用者間における送金契約は、成立するものとします。一方、当社が送金申込を受理しなかった場合、当該送金申込は取り消されたものとみなされ、本条第9項により利用者が入金した金員は口座への送金準備金の入金として取扱われます。なお、当社は、諾否を問わず、その結果を利用者に当社所定の方法により通知するものとします。
9. 利用者が国際送金サービスの利用に使用する端末が正常に稼動する環境を確保することは利用者の責任とし、当社は利用者が国際送金サービスの利用に使用する端末が正常に稼動することを保証するものではありません。万一、端末が正常に稼動しないことにより損害が生じた場合であっても、当社は、かかる損害につき一切責任を負わないものとします。
10.本条において、送金申込が取り消された場合に当社が受領した送金申込みに係る金員の取扱いについては、第28条第2項の定めによるものとします。
11. 当社は、本条の規定により送金申込が取り消されたことによる損害のほか、利用者による入力内容の間違いや送金申込内容の記載誤りおよび不備等により生じた損害については、一切責任を負わないものとします。
I0001-0203-0599
第22条（送金の実施）
I0001-0203-0600
1． 当社は、送金契約が成立した場合、速やかに当社または当社の提携先金融機関等（以下、「提携先」といいます。）およびその取扱店を通じて送金手続を実施するものとします。
2. 当社は、利用者より申込のあった送金指示を提携先に指示した場合には、送金指示の完了を、当社アプリを通じて利用者に通知します。
3．送金手続の実施にあたり、当社は、次を目的として利用者に関する情報（個人情報を含みます。）を提携先に開示することがあります。
(1) 本サービスを提供する目的
(2) 法律上許容される範囲の共同マーケティングを行う目的
(3) マネー・ローンダリングまたはテロ資金対策および行政上の必要とされる開示を行う目的
また、利用者は、上記目的に限り、提携先が当該情報を提携先の取扱店、親会社または関連会社（日本国内に設立されていないものを含む）と共有することに同意します。当社および提携先は、法律上必要な場合を除き、利用者の情報を第三者と共有しないものとします。
4. 前項の取扱いによって生じた損失または損害については、当社または提携先の故意又は重過失による場合を除き、当社および提携先は一切責任を負わないものとします。
I0001-0203-0601
５．利用者が送金できる送金一回あたりの額、一日あたりおよび一か月あたりの合計金額の上限及び下限、ならびに一か月あたりの取引回数の上限は、別途当社が定めるところによります。詳細については以下のＵＲＬをご確認ください。
(URL: https://brastelremit.jp/jpn/fees）
６．当社は、第21条第4項又は同第8項に基づき送金契約が成立したときから、速やかに提携先およびその取扱店への送金指示を完了します。ただし、第21条に関連し、送金契約の内容または本人確認等について当社が利用者から直接確認すべき事項、または第15条第１項に定める事由が生じた場合はこの限りではありません。
7．送金受取人は、原則として前項の送金指示が完了した後、提携先またはその取扱店において当該送金に係る金員の受け取りが可能です。受取方法により、送金指示の完了後、受け取るまでの所要時間は異なります。以下のＵＲＬ内にある受取方法をご参照ください。（URL: https://brastelremit.jp/jpn/howitworks）
ただし、次に掲げる場合には、利用者による送金申込の完了から送金受取人が実際に金員を使用できるようになるまでに、最大で数営業日かかることがございますので、利用者におかれましては、あらかじめご了承ください。
(1) 提携先またはその取扱店が営業時間外である場合
(2) 送金受取人が受取りに利用する送金先の国の金融機関において、システム処理に一定の日時を必要とする場合
(3) 前各号に定める場合のほか、送金先国の特有の事情により受取りに一定の手続が必要とされる場合。
（提携先およびその取扱店の営業時間については、提携先またはその取扱店にお問い合わせください。）
8．利用者による送金申込の状況については、当社アプリにログインした上で、当社所定の画面で確認することができます。
I0001-0203-0602
第23条（リファレンス番号）
I0001-0203-0603
1. 当社は、第22条第2項に規定される送金指示の完了を当社アプリで表示する方法により通知し、利用者に対して提携先の発行するリファレンス番号（本条第2項の場合に必要となる英文字、数字またはこれらが組み合わされたものをいいます。）を通知するものとします。
2. リファレンス番号は、以下の場合に必要となります。
(1）送金受取人が利用者の送金した金員を受け取る場合（送金先国においてリファレンス番号を必要とする場合）
(2）利用者が第28条に基づいて送金申込の取消または送金契約の解除を行う場合
(3）利用者が第22条に基づいて送金状況の確認を行う場合
3. 利用者は、リファレンス番号をパスワード等の管理と同様に管理するとともに、送金受取人にも同様に管理させるものとします。 リファレンス番号を紛失または第三者に知られた可能性がある場合は、直ちに当社所定の方法により、当社に届出してください。利用者および送金受取人が当該リファレンス番号を紛失し、または第三者に知られたことにより、当該利用者または送金受取人に生じた損害については、当社は一切責任を負わないものとします。
4. リファレンス番号の送金受取人への通知は、利用者が自己の責任において行うものとし、当社は当該リファレンス番号の送金受取人への通知に関する一切の義務を負わず、送金受取人が当該リファレンス番号の通知を受けないことにより利用者または送金受取人に生じた損害については、当社は一切責任を負わないものとします。
I0001-0203-0604
第24条（送金の受取）
I0001-0203-0605
利用者が本利用規程に基づき送金を行った金員の受取りについては、当該送金先各国において提携先およびその取扱店が定める規定に従うものとします。
I0001-0203-0606
第25条（送金契約の解除）
I0001-0203-0607
１．当社は、第21条第4項で成立した送金契約について、送金受取人が当該送金契約の対象となった金員を受け取るまでは、次の各号のいずれかに該当する状況が発生した場合、直ちに送金契約を解除できるものとします。
① 送金が日本の外国為替関連法規に違反するときまたは日本政府により外国為替取引が停止されるとき。
② 戦争・内乱・天災地変・労働争議・暴動・テロ・ストライキなどが発生し、またはその恐れがあるとき。
③ 提携先に資産凍結、支払停止、破産手続開始事由、民事再生手続開始事由、会社更生手続開始事由若しくは特別清算開始事由またはこれらに相当する事由が発生したとき、これらのおそれがあるとき、または提携先の信用状態が著しく悪化したとき。
④ 送金が犯罪にかかわるものであることが判明した場合など相当の事由があるとき。
2. 同条1項により送金契約が解除された場合、当該送金申込に係る金員および送金手数料相当額（第27条第2項を参照）は利用者の口座に返還されますが、 上号の ① または ④ による当該契約の解除が行われた場合、後者の返還は行われないものとします。
3. 送金指示の完了後45日が経過しても当該送金受取人が当該金員を受領しなかった場合、送金契約は自動解除され、送金申込に係る金員は利用者の口座に返金されます。ただし、この際にも送金手数料相当額の返還は行われず、利用者はこれをあらかじめ承諾するものとします。
4. 利用者の口座に返金された金員については、送金準備金として扱い、その返金手続は第7条第2項および同第3項の定めに従うこととします。
5. 前2項に規定する送金契約の解除により、利用者に生じた損失・損害については、当社は一切責任を負わないものとします。
I0001-0203-0608
第26条（為替レート）
I0001-0203-0609
1. 利用者は、第21条に定める当社への送金申込を日本円にて行うものとします。送金先での受取通貨（以降、「受取通貨」とします。）につきましては、当社ウェブサイトの送金申込画面でのご指定となり、日本円を除いた当社所定通貨から選択していただきます。
2. 本送金では、日本円での送金受付から受取通貨での支払いに至るまでの為替変換を次のように行います。
(1) 当社による第一換算：送金額を、送金実行時点での当社為替レートにより米ドル換算
(2) 提携先による第二換算：(1)により米ドルに換算された送金額を提携先による為替レートにて受取通貨へと換算
3. 前項(1)に規定する当社為替レートで、日本円から米ドルへの変換は、当社送金実行時点でのみずほ銀行為替レート (TTS) に、送金先国と受取方法により、-1.0円～5.0円の間でそれぞれ異なる金額を上乗せしたレートにより算出します。ただし、銀行休業時の受付の場合は、直前最終営業日のみずほ銀行為替レート (TTS)に、送金先国と受取方法により、-1.0円～5.0 円の間でそれぞれ異なる金額を上乗せしたレートにより算出します。
米ドルから現地通貨への変換は、各国支払機関の提示レートをもとに、提携先で設定したクロスレートにより算出します。
利用者に適用される当社の指定する為替レートと当社が調達する為替レートとの差額は、送金手数料に加えて、当社の収益となります。送金実行時点での適用為替レートは、下記当社ホームページをご参照ください。
(URL: https://brastelremit.jp）
4. 当社が発行するブラステルカードの保持者のうち、当社所定の条件を満たす利用者については、第1換算に際して、優遇レートとして当社の指定する為替レートから0.1～0.2パーセント引いた為替レートを適用いたします。
5. 当社ウェブサイト上に表示される第１換算レートおよび第２換算レートは、いずれも参考レートであり、必ずしもそれによる換算が保証されるものでないことをあらかじめご了承ください。
I0001-0203-0610
第27条（手数料等）
I0001-0203-0611
1. 当社は送金の受付にあたり、次項に規定する送金手数料および第3項に規定する各種手数料をいただきます。なお、この他に、提携先または送金先国の諸事情により、別途手数料または諸費用（以降、「追加諸費用 」と言います。）が発生することがあります。この追加諸費用は送金受取額からの控除、あるいは利用者への後日請求というかたちでの徴収になりますが、あらかじめご理解頂けるようお願いします。
2. 利用者が、当社に支払う手数料は以下のとおりとします。

1,000円以上30,000円以下：880円
30,001円以上100,000円以下：1,480円
100,001円以上限度額まで：1,680円
※上記の手数料は上限額であり、送金国(下記12以下を除く)によっては異なる手数料を申し受ける場合があります。

※バングラデシュ、バングラデシュ（bKash）、ブラジル、フィリピン、中国　（Union Pay)、インド、インドネシア、パキスタン、韓国、ベトナム、ベトナム（USD)、ネパールの送金でご利用の場合はウェブサイトを参照ください
最新情報は以下のページにてご確認をお願いいたします。
(URL:https://brastelremit.jp/jpn/fees)
I0001-0203-0612
3. 照会、変更、返金の受付にあたっては、次の各号に定める当社および提携先の所定の手数料、諸費用をいただきます。この場合、前項に規定する手数料等は返却しません。この他に、提携先に係る手数料、諸費用を後日いただくこともあります。
(1）照会手数料一律500円
(2）変更手数料一律500円
(3）返金手数料一律750円
(4）出金手数料* 実費
*利用者の請求あるいはサービス提供上必要な場合に、送金準備金等を本サービス利用口座から出金し、当該利用者名義の銀行口座等に資金を振込む場合、または現金書留等にて当該利用者に送付する場合に発生する各金融機関所定の手数料のこと。
なお、手数料は、以下のＵＲＬから確認できます。
(URL: https://brastelremit.jp/jpn/fees)
4. 第2項に規定する送金手数料については、本サービスの送金申込の確認画面にて確認し、送金申込時に当社に支払うものとします。
5. 諸手数料の変更
当社は、送金手数料および照会・返金手数料について、利用者に事前に通知することなく変更することがあります。この場合には、変更日および変更内容を当社ウェブサイト等上に掲示することにより告知します。
I0001-0203-0613
第28条（利用者による国際送金の取消し等）
I0001-0203-0614
1. 利用者は、当社所定の手続により、送金契約が成立するまでの間は送金申込みの取消しを、送金契約成立後提携先へ送金指示を出すまでの間は送金契約の解除を行うことができるものとします。
2. 前項により、利用者が送金申込を取消し、または送金契約を解除した場合、当社は、利用者の送金申込に係る金員を口座に返金いたします。この場合、利用者の口座に返金された金員については、送金準備金として扱い、その返金手続は第7条第2項および同第３項の定めに従うこととします。
I0001-0203-0615
第3章　資金決済法に基づく事項
I0001-0203-0616
第29条（誤認防止等）
I0001-0203-0617
会員は、以下の各号を十分に理解し、承諾したうえ、本サービスを利用するものとします。
(1)本サービスは、銀行等が行う為替取引ではないこと。
(2)本サービスは、当社が預金若しくは貯金または定期積金等（銀行法第2条第4項に規定する定期積金等をいう。）を受け入れるものではないこと。
(3) 本サービスは、預金保険法（昭和46年法律第34号、その後の改正を含みます。）第53条または農水産業協同組合貯金保険法（昭和48年法律第53号、その後の改正を含みます。）第55条に規定する保険金の支払の対象とはならないこと。
(4)本サービスにおける利用者保護のため、資金決済に関する法律（平成21年6月24日法律第58号、その後の改正を含みます。以下、「資金決済法」といいます。)第43条に定める履行保証金制度が設けられていること。
I0001-0203-0618
第30条（履行保証金）
I0001-0203-0619
1. 当社は、送金依頼人に対する送金準備金返還債務の支払いを担保するため、資金決済法第43条および第44条の規定に従い、みずほ銀行との間で履行保証金保全契約を締結し、口座に入金された送金準備金の合計額に、還付手続に関する費用として「資金移動業に関する内閣府令（平成22年内閣府令第4号）」第11条第5項に規定する掛け目を掛けて算出した金額を加えた額と同額以上の履行保証金を保全いたします。当社が債務を弁済できない場合、送金依頼人は、履行保証金について、当社に対する他の債務者に先立って、弁済を受ける権利（以下、「還付請求権」といいます。）を有します。
2. 還付請求権は、国際送金サービスにおいては送金受取人が現実に送金を受け取るまで、送金依頼人に帰属するものとします。当該送金受取人が現実に送金を受け取った後は、送金依頼人は、還付請求権を行使することはできません。
3. 資金決済法第59条第2項に規定する事由が生じた場合、送金依頼人は、同条に規定される還付手続により履行保証金の還付を受けることができます。
4. 前項の事由が生じた場合、国際送金サービスにおける送金受取人は、送金を受け取ることはできません。
5. 当社所定の算定期間及び供託期限は以下のとおりである。
　算定期間：毎週木曜日(基準日)の翌日から 1週間　
　供託期限：基準日より3営業日
I0001-0203-0620
第31条（外部委託にかかる権利保護）
I0001-0203-0621
本サービスにおいて、当社により外部委託が行われても、利用者は、当社との合意事項を遵守するものとし、その限りにおいて、当社が業務を行ったのと同様の権利が確保されるものとします。
I0001-0203-0622
第32条（本利用規程の変更）
I0001-0203-0623
当社は、金融情勢その他の諸般の事情の変化、その他相当の理由があると認められた場合には、当社アプリのホーム画面に表示またはウェブサイトでの表示など、相当な表示手段をもって少なくとも1ヶ月前の事前告知を行うことにより、本利用規程の内容を変更できるものとします。
I0001-0203-0624
第33条（正文）
I0001-0203-0625
本利用規程(改訂も含む)について、邦文および英文あるいは他言語が存在し、その内容に相違がある場合は邦文を優先します。
I0001-0203-0626
第34条（お問合せ窓口並びに苦情処理措置および紛争解決措置）
I0001-0203-0627
1. 本サービスについてのお問合せ、ご意見等については以下で受付けております。
関東財務局長 第00016号　第二種資金移動業　(一社) 日本資金決済業協会会員
ブラステル株式会社
・　東京都墨田区横網 2-6-2 (Tel) 03-6869-4851
・　愛知県名古屋市中区錦2-18-5白川第六ビル603/604 (Tel) 052-209-8870 / 050-6860-1093
・　大阪府大阪市中央区難波千日前7-8 タガワビル3Ｆ (Tel) 06-6630-5596 / 050-6860-1092
・ 群馬県太田市飯田町1385 千代田ビル1F 　(Tel) 050-6860-1086
・ 群馬県邑楽郡大泉町坂田2-1-3-A (Tel) 050-6860-2086
I0001-0203-0628
カスタマーサービス
・[日本語] トールフリー：0120-983-892、携帯電話/PHS：03-6869-4852、Email:japanese@brastelremit.jp
・[英語、トルコ語] トールフリー：0120-983-893、携帯電話/PHS：03-6869-4853、Email:english@brastelremit.jp、turkey@brastelremit.jp
・[タガログ語] トールフリー：0120-983-894、携帯電話/PHS：03-6869-4854、Email:philippines@brastelremit.jp
・[中国語] トールフリー：0120-983-895、携帯電話/PHS：03-6869-4855、Email:china@brastelremit.jp
・[ベトナム語] トールフリー：0120-983-896、携帯電話/PHS：03-6869-4856、Email:vietnam@brastelremit.jp
・[インドネシア語、マレー語] トールフリー：0120-983-897、携帯電話/PHS：03-6869-4857、Email:indomalay@brastelremit.jp
・[シンハラ語] トールフリー：0120-983-898、携帯電話/PHS：03-6869- 4858、Email:srilanka@brastelremit.jp
・[タイ語] トールフリー：0120-983-899、携帯電話/PHS：03-6869- 4871、Email:thai@brastelremit.jp
・[ヒンディー語] トールフリー：0120-983-450、携帯電話/PHS：03-6869- 4860、Email:india@brastelremit.jp
・[ネパール語] トールフリー：0120-983-451、携帯電話/PHS：03-6869- 4861、Email:nepal@brastelremit.jp
・[ベンガル語] トールフリー：0120-983-452、携帯電話/PHS：03-6869- 4862、Email: bangladesh@brastelremit.jp
・[ロシア語] トールフリー：0120-983-509、携帯電話/PHS：03-6869- 4859、Email:russian@brastelremit.jp
・[ポルトガル語] トールフリー：0120-994-852、携帯電話/PHS：03-6869- 4872、Email:portugues@brastelremit.jp
・[スペイン語] トールフリー：0120-993-433、携帯電話/PHS：03-6869- 4873、Email:espanol@brastelremit.jp
・[クメール語] 携帯電話/PHS：050-6860-1030、Email:khmer@brastelremit.jp
I0001-0203-0629
２. 当社は、資金決済法に基づき、以下の苦情処理措置および紛争解決措置を実施しております。当社の行う資金移動業に関する苦情および紛争につきましては、下記の外部機関をご利用いただくことができます。
(1） 苦情処理措置
一般社団法人日本資金決済業協会 「お客様相談室」 電話:03-3219-0628
なお、同協会における相談・苦情対応の流れは以下のＵＲＬから確認できます。
(URL: http://www.s-kessai.jp/consumer/funds_transfer/funds_consumer_inquiry.html）
(2） 紛争解決措置
東京弁護士会紛争解決センター 電話:03-3581-0031
第一東京弁護士会仲裁センター 電話:03-3595-8588
第二東京弁護士会仲裁センター 電話:03-3581-2249
I0001-0203-0630
参考資料１（第７条第３項）
I0001-0203-0631
手数料について
I0001-0203-0632
送金手数料
送金額 手数料
1,000円以上30,000円以下：880円
30,001円以上100,000円以下：1,480円
100,001円以上限度額まで：1,680円
※バングラデシュ、バングラデシュ（bKash）、ブラジル、フィリピン、中国　（Union Pay)、インド、インドネシア、パキスタン、韓国、ベトナム、ベトナム（USD)、ネパールの送金でご利用の場合はウェブサイトを参照ください
最新情報は以下のページにてご確認をお願いいたします。
(URL:https://brastelremit.jp/jpn/fees)

照会・変更手数料
500 円
返金手数料
750 円＋返金を行う際に発生する送金時と返金時の為替レートの差額
※送金のための準備金（以下、「送金準備金」といいます。）を管理する口座から出金し、当該口座以外の利用者名義の口座へ振込みとなります。返金手数料以下の返金額は支払わないものとします。
I0001-0203-0633
参考資料２（第２２条第５項）
I0001-0203-0634
送金限度額と回数について
I0001-0203-0635
「国際送金取引利用規程(ｱﾌﾟﾘver.)」第22条第5項記載の、１回の取引で送金できる金額は、下限を1,000円とし、800,000円を上限とします。この上限及び下限額は変更となる場合がありますが、上限が1,000,000円を超えることはありません。 多額/多頻度の送金をされる場合は、送金取引内容の確認をさせていただくことがあり、その際に、従来とは異なる資料のご提示や質問へのご回答をお願いする場合がございます。
送金先国・地域、送金方法および銀行・取扱店窓口により送金限度額が定められている場合はそれに準じます。
I0001-0203-0636
参考資料３（第２２条第７項）
I0001-0203-0637
送金受取までの時間について
I0001-0203-0638
ブラステルレミット国際送金の口座へのお客さまからの入金が確認されると、送金依頼の手続きが完了し、送金受取人に送金されます。
送金方法により受取までの時間が異なるのでご了承ください。
送金受取までの時間は、
銀行口座振込：1～3銀行営業日
取扱店窓口：アゼルバイジャン、ジョージア、カザフスタン、キルギス、モンゴル、ロシア、ウズベキスタンは、原則24時間以内。
その他の送金先国は、原則15分～3時間程度
現金宅配：1～2銀行営業日
銀行カード(Union Pay)：即時
Eウォレット受取：原則3時間以内の銀行営業日
（日本及び送金先の国の休日により、さらに日数がかかる場合もあります。）
I0001-0203-0639
Web Site Username
I0001-0203-0640
Incorrect
I0001-0203-0641
Image is blurred
I0001-0203-0642
Flash Glare
I0001-0203-0643
Image is cut off
I0001-0203-0644
Finger over ID
I0001-0203-0645
Correct
I0001-0203-0646
Clear and in focus
I0001-0203-0647
Rewards
I0001-0203-0648
The pictures must be clear and in focus.
I0001-0203-0649
Your money transfer request of {{RequestInfo}} to your recipient {{BeneficiaryName}} was cancelled, as it could not be processed at the destination bank/agent.

Transaction ID: {{TransferRequestId}}

For more information, contact our customer service.
I0001-0203-0650
Money Transfer Request Cancelled
I0001-0203-0651
Optional
I0001-0203-0652
Invite a friend campaign
I0001-0203-0653
Invite your friends and GET A FREE TRANSFER!
I0001-0203-0654
If a friend you refer to Brastel Remit registers and sends money, you and your friend get 100% OFF the transfer fee on one remittance!
I0001-0203-0655
Learn more
I0001-0203-0656
Promo Code
I0001-0203-0657
If you have received a promo code (from a friend, at an event or from an ad), enter it here. If not, leave the field blank.
I0001-0203-0658
If you have received a promo code from a friend, enter it here BEFORE making your first money transfer to receive a reward:
I0001-0203-0659
Invalid promo code
I0001-0203-0660
Cannot register with your own code
I0001-0203-0661
Inactive promo code
I0001-0203-0662
Expired promo code
I0001-0203-0663
Validating promotion code
I0001-0203-0664
Click below to share your promo code
I0001-0203-0665
Brastel Remit - Share Promo Code
I0001-0203-0666
Share Promo Code
I0001-0203-0667
Invite friends and get 100% OFF
I0001-0203-0668
More friends, more discounts!
I0001-0203-0669
Once your friend has made a money transfer the discount will be applied to the transfer fee of your next remittance. Discounts expire 2 (two) years after date of issue which starts after your friend completes the first transfer.
I0001-0203-0670
Campaign rules
I0001-0203-0671
■ This referral campaign is valid only for users of the Brastel Remit application service (hereafter referred to as ”Service”).
I0001-0203-0672
1. PARTICIPATION:
I0001-0203-0673
■ To participate, open the Brastel Remit app on your mobile device, press “Rewards” in the main menu and refer friends, family members or colleagues to the Service by sending them the “Promo Code”.
■ Users who refer are called "Referrers". Individuals who receive a referral are called "Referees." An "eligible" Referrer who is fully compliant with these Terms and Conditions may receive "Reward(s)" for every "Qualified Referral."
I0001-0203-0674
2. ELIGIBILITY:
I0001-0203-0675
■ To be "eligible," both the Referrer and the Referee must be legals resident of Japan; and be at least 18 years old.
I0001-0203-0676
3. REWARDS:
I0001-0203-0677
3.1. The Referrer shall receive one (1) Reward of “100% discount on the money transfer fee” on the next remittance placed through the Brastel Remit app for every verified Qualified Referral generated by Referrer;
3.2. The Referee shall receive one (1) Reward of “100% discount on the money transfer fee” on the first remittance placed through the Brastel Remit app;
3.3. The Reward of “100% discount on the money transfer fee” will be applied regardless of the remittance amount.:
I0001-0203-0678
Remittance Amount
I0001-0203-0679
Transfer Fee*
I0001-0203-0680
Transfer fee* with 50% discount applied
I0001-0203-0681
Up to ¥10,000
I0001-0203-0682
¥990
I0001-0203-0683
¥495
I0001-0203-0684
From ¥10,001 to ¥50,000
I0001-0203-0685
¥1,500
I0001-0203-0686
¥750
I0001-0203-0687
From ¥50,001 to ¥100,000
I0001-0203-0688
¥2,000
I0001-0203-0689
¥1,000
I0001-0203-0690
From ¥100,001 to ¥800,000
I0001-0203-0691
¥2,500
I0001-0203-0692
¥1,250
I0001-0203-0693
From ¥1,000 to ¥30,000
I0001-0203-0694
¥880
I0001-0203-0695
¥440
I0001-0203-0696
From ¥30,001 to ¥100,000
I0001-0203-0697
¥1,480
I0001-0203-0698
¥740
I0001-0203-0699
* The transfer fees shown are valid only for deposits made with the SMBC Deposit Card.
* The 50% discount will also apply for the transfer fees of China, China (Union Pay), Nepal, Philippines and Vietnam. To check the transfer fees for those destinations go to Menu > Fees, Limits and Delivery Times.
I0001-0203-0700
4. QUALIFIED REFERRAL:
I0001-0203-0701
■ A Qualified Referral means a referral that meets all the following conditions:
4.1. The Referee completed the registration to the Service; registered the Referrer’s “Promo Code” on the Brastel Remit app BEFORE placing his/her first remittance; and placed a money transfer through the Brastel Remit app. If a Referee registers with Brastel Remit using any other link or method, the registration will not count as a Qualified Referral and the Referrer will not earn “Reward(s)”;
4.2. The Referee was not previously registered with Brastel Remit under any other email address or alias;
NOTE: If a Referee registers a Promo Code AFTER placing a money transfer, the discount will not be applied to it and neither to the next remittance.
I0001-0203-0702
5. EXPIRATION:
I0001-0203-0703
5.1. The Referrer will have 2 (two) years to use the Rewards from the date of the first remittance placed by the Referee, even if the campaign has ended.
5.2. The Referee will have 180 (one hundred and eighty) days to use the Rewards from the date he/she has registered the Promo Code on the Brastel Remit app, even if the campaign has ended.
5.3. The Promo Code is valid until the end of the referral campaign. After the campaign has ended, all unused Promo Codes become invalid.
I0001-0203-0704
6. OTHERS:
I0001-0203-0705
■ Referral Promo Codes are applicable to an invited user’s remittance(s) — they are not intended for existing users. Existing users attempting to take advantage of the referral program may have their referral promotions disabled.
■ Brastel Remit reserves the right to modify, suspend or terminate the campaign at any time for any reason without prior notice.
I0001-0203-0706
How to invite a friend:
I0001-0203-0707
Click your promo code to share it
I0001-0203-0708
Select the friend you would like to send it to
I0001-0203-0709
Send the message
I0001-0203-0710
What your friend needs to do:
I0001-0203-0711
Install the Brastel Remit app
I0001-0203-0712
Create an account and register with the promo code you sent to them
I0001-0203-0713
Make a remittance
I0001-0203-0714
Visit our website: https://brastelremit.jp/eng/24h
I0001-0203-0715
The discount will be applied automatically and expires in 180 days from the date of issue
I0001-0203-0716
My rewards
I0001-0203-0717
You have no rewards yet
I0001-0203-0718
[X]% Discount
I0001-0203-0719
On [X] Money Transfers
I0001-0203-0720
Friend:
I0001-0203-0721
Expiration date:
I0001-0203-0722
Discount
I0001-0203-0723
Registration Successful
I0001-0203-0724
The promo code was successfully applied to your account
I0001-0203-0725
I am sending a 100% discount on the first money transfer you make with Brastel Remit. To get the discount, sign up and register with the code "[code]" BEFORE placing your first transfer. Enjoy! For more information about Brastel Remit service: https://brastelremit.jp/eng/24h?src=invite
I0001-0203-0726
SMBC Card
I0001-0203-0727
Brastel Yucho Card
I0001-0203-0728
¥790
I0001-0203-0729
¥950
I0001-0203-0730
¥1,200
I0001-0203-0731
¥1,400
I0001-0203-0732
¥1,800
I0001-0203-0733
¥2,500
I0001-0203-0734
From ¥50,001 to ¥250,000
I0001-0203-0735
From ¥250,001 to ¥800,000
I0001-0203-0736
From ¥100,001 to ¥800,000
I0001-0203-0737
Up to ¥30,000
I0001-0203-0738
From ¥30,001 to ¥150,000
I0001-0203-0739
From ¥150,001 to ¥800,000
I0001-0203-0740
¥30,001 ~ ¥100,000
I0001-0203-0741
From ¥30,001 to ¥100,000
I0001-0203-0742
From ¥100,001 to ¥300,000
I0001-0203-0743
From ¥300,001 to ¥800,000
I0001-0203-0744
Nepal
I0001-0203-0745
Philippines
I0001-0203-0746
Vietnam
I0001-0203-0747
Use PIN
I0001-0203-0748
Allow biometric authentication
I0001-0203-0749
Confirm fingerprint to continue
I0001-0203-0750
Your device supports Biometric authentication
Do you want to enable it?
I0001-0203-0751
You have exceeded the maximum number of attempts. Please try with your PIN.
I0001-0203-0752
Yucho Deposit Confirmed
I0001-0203-0753
Could not detect your biometric. Please try again.
I0001-0203-0754
Our transfer fees got cheaper!
I0001-0203-0755
New fees to all destinations! (from 2018/10/17)
I0001-0203-0756
YUCHO Deposit Card Number
I0001-0203-0757
THE YUCHO DEPOSIT CARD
I0001-0203-0758
You can deposit at Japan Post Bank ATMs! Learn more...
I0001-0203-0759
DEPOSITS AT JAPAN POST BANK
I0001-0203-0760
With the Yucho Deposit Card you can make deposits at any Japan Post Bank ATM in post offices and at some FamilyMart convenience stores or supermarkets.

- Maximum deposit limit at a time: ¥100,000
- The Japan Post bank charges a handling fee per deposit
- The funds deposited at the Japan Post Bank ATMs will be displayed on the app balance

If you are interested, please press the button below. We will send you a Yucho Deposit Card at no cost!
I0001-0203-0761
YES, I WANT A
YUCHO DEPOSIT CARD
I0001-0203-0762
THANK YOU VERY MUCH!
I0001-0203-0763
In a few days, you will receive your Yucho Deposit Card at home. Please kindly wait.

If you have any questions, please do not hesitate to contact us.
We’re more than happy to be at your service!
I0001-0203-0764
Deposit Card and Deposit Code
I0001-0203-0765
Deposit Card
I0001-0203-0766
Soon you will be able to send money!
Meanwhile learn more about how to deposit:
I0001-0203-0767
Your deposit card is sent by registered mail and you are required to be present to receive it. If you are not present at the time of delivery, the Japan Postal carrier will leave an "Undeliverable Item Notice" in your mailbox.
I0001-0203-0768
You don't have it yet.
I0001-0203-0769
You have a Yucho Deposit Card.
I0001-0203-0770
Your Brastel Yucho card is on its way!
I0001-0203-0771
■ Yucho deposit card
I0001-0203-0772
(for deposits at Japan Post Bank ATMs in post offices and at some FamilyMart convenience stores or supermarkets )
I0001-0203-0773
In a few days you will receive the card at home.
I0001-0203-0774
Upon receiving it, you can start sending money right away (on the home screen, tap "How to add money" to learn more).
I0001-0203-0775
The funds deposited with your Yucho Deposit Card will be displayed in the app as balance.
I0001-0203-0776
■ SMBC deposit card
I0001-0203-0777
(for deposits at 7-Eleven, Lawson, FamilyMart, SMBC and E-Net ATMs)
I0001-0203-0778
You will receive the request forms at home. Please fill one of them out and send them back to us.
I0001-0203-0779
After we receive the forms from you, within about one month SMBC will send the deposit card to you by registered mail*
I0001-0203-0780
The funds deposited with the SMBC deposit card will be displayed in the app as SMBC BALANCE.
I0001-0203-0781
NOTE: Transfer fees vary depending on the deposit method and destination.
I0001-0203-0782
Total remittance amount
I0001-0203-0783
My Balance
I0001-0203-0784
This balance refers to:
- Deposits made with the Yucho Deposit Card
- Bank transfers or bank deposits
I0001-0203-0785
SMBC Balance
I0001-0203-0786
This balance refers to deposits made with the SMBC Deposit Card
I0001-0203-0787
Insufficient funds
I0001-0203-0788
Your balance is insufficient to process this transaction. Please make a deposit or reduce the amount to send within your current balance.
Click below to see how to add money.
I0001-0203-0789
Choose where you will make your deposit
I0001-0203-0790
Choose your card
I0001-0203-0791
Select one of the below
I0001-0203-0792
Use only at the ATM
Maximum ¥100,000 per deposit
I0001-0203-0793
Japan Post Bank
I0001-0203-0794
Yucho Bank
(Deposit Card)
I0001-0203-0795
Japan Post ATM
I0001-0203-0796
Select
I0001-0203-0797
Select
I0001-0203-0798
Insert your card
I0001-0203-0799
Check that the information on the ATM screen is as shown below and press
I0001-0203-0800
Enter the deposit amount and press
I0001-0203-0801
Insert the money into the ATM slot.
I0001-0203-0802
Check that the amount displayed is correct and press
I0001-0203-0803
Remove the card and the receipt from the ATM. Keep the receipt as a reference of your deposit
I0001-0203-0804
Japan Post Compact ATM
I0001-0203-0805
Insert the deposit card into the ATM as shown.
I0001-0203-0806
Press
I0001-0203-0807
Check the information and press
I0001-0203-0808
Enter the deposit amount and press
I0001-0203-0809
Insert the money into the ATM slot as shown.
I0001-0203-0810
Check that the amount displayed is correct and press
I0001-0203-0811
Remove the card and the receipt from the ATM.
I0001-0203-0812
Thank you very much.
I0001-0203-0813
Some screens and functions may vary depending on the ATM type, its location, or the time you are using it. Please check the ATM operation hours in advance.
I0001-0203-0814
Yucho Bank
(Cash Card)
I0001-0203-0815
Seven Bank ATM
I0001-0203-0816
JAPAN POST COMPACT ATM
I0001-0203-0817
Lawson ATM
I0001-0203-0818
SMBC
(Deposit Card)
I0001-0203-0819
SMBC ATM
I0001-0203-0820
E.Net ATM
I0001-0203-0821
Using MAIN balance
I0001-0203-0822
Using SMBC balance
I0001-0203-0823
Except for remittances to Brazil, China (Union Pay), India, Indonesia, Nepal, Philippines and Vietnam. Click here to see the fees for those countries.
I0001-0203-0824
Brazil
I0001-0203-0825
India
I0001-0203-0826
Indonesia
I0001-0203-0827
From ¥30,001 to ¥300,000
I0001-0203-0828
Up to ¥300,000
I0001-0203-0829
¥390
I0001-0203-0830
¥780
I0001-0203-0831
¥880
I0001-0203-0832
¥1,280
I0001-0203-0833
¥1,480
I0001-0203-0834
¥1,680
I0001-0203-0835
Generic Notification 0001 Title
I0001-0203-0836
Generic Notification 0001 Body:
First Line.
Second Line.
I0001-0203-0837
Generic Notification 0002 Title
I0001-0203-0838
Generic Notification 0002 Body:
First Line.
Second Line.
I0001-0203-0839
Japan Post Compact ATMs (green) cannot be used from 11:55PM to 0:05AM. Also, on every third Monday of the month, the ATMs start operating from 7AM.
Note that some stores may not have the Japan Post Compact ATM (green) installed.
I0001-0203-0840
From ¥100,001 to ¥800,000
I0001-0203-0841
¥1,680
I0001-0203-0842
¥840
I0001-0203-0843
* The transfer fees shown are valid for all deposits except those made with the SMBC Deposit Card
I0001-0203-0844
Missed delivery
I0001-0203-0845
Dear Customer,

The Japan Post tried to deliver the Address Confirmation letter but unfortunately it was not possible due to your absence at the time of delivery.
You may schedule the re-delivery by yourself or if you prefer we can assist you.
Please, contact us by email or phone and provide us the below information:
- Complete name
- Tracking number
- Preferred date and time

Available delivery hours:
AM 08:00 - 12:00
PM 12:00 - 14:00
PM 14:00 - 17:00
PM 17:00 - 19:00
PM 19:00 - 21:00

If you have any questions, please contact us. We will be happy to assist you.
I0001-0203-0846
Deposit with Code Confirmed
I0001-0203-0847
Deposit Code
I0001-0203-0848
Deposit Code
I0001-0203-0849
On [X] Money Transfer
I0001-0203-0850
Fees, Limits and Delivery Times
I0001-0203-0851
Transfer fees vary by destination and transfer amount. Please select a destination to see the fees, limits and delivery times for that destination.
I0001-0203-0852
Select
I0001-0203-0853
Select
I0001-0203-0854
Press
I0001-0203-0855
Press
I0001-0203-0856
Insert the cash card into the ATM as shown.
I0001-0203-0857
Enter your PIN.
I0001-0203-0858
Select
I0001-0203-0859
IMPORTANT - Additional ID for SMBC card request
I0001-0203-0860
Please send us a copy of both sides of your previous residence card (the one before the current one) that shows you're living in Japan for more than 6 consecutive months, to proceed with your SMBC card request.
If you do not have it, please send us a copy of your passport: showing your photo, name, date of birth and date of entry to Japan.
I0001-0203-0861
Type 001209 and press
I0001-0203-0862
Click here if you are seeing the following screen on the ATM machine
I0001-0203-0863
Type 291012 and press
I0001-0203-0864
Enter the amount and press
I0001-0203-0865
Confirm the amount and press
I0001-0203-0866
Press
I0001-0203-0867
Press
I0001-0203-0868
Enter the following Deposit Code:
I0001-0203-0869
Confirm your Deposit Code [1] and press
I0001-0203-0870
The maximum amount per deposit is ¥100,000. Make several deposits if you would like to deposit more than ¥100,000.
I0001-0203-0871
Press
I0001-0203-0872
Check the bank transfer fee and press
I0001-0203-0873
Check all the information and press
I0001-0203-0874
To register Brastel's information for your next remittances press
I0001-0203-0875
The account has been registered.
I0001-0203-0876
Remove your cash card and the receipt.
I0001-0203-0877
Select
I0001-0203-0878
Select Brastel Remit account ”ブラステル（カ” 0291012 by pressing
I0001-0203-0879
Enter the amount and press
I0001-0203-0880
Confirm the amount and press
I0001-0203-0881
Duplicated Subscription
I0001-0203-0882
We've detected that you might have an existing account with us.
If you do not remember your previous username and/or password to login, please sign out from the Brastel Remit app, then from the main screen recover your past account by pressing on “Forgot your username or password” option. Select Email, input your past registered email address axxxa@xxx.com, and complete the process to recover your previous account.
If you do not receive any email or if you do not remember your previous registered email address, please contact our customer service.
I0001-0203-0883
Duplicated Subscription
I0001-0203-0884
We've detected that you might have an existing account with us.
If you do not remember your previous username and password to login, please sign out from the Brastel Remit app, then from the main screen recover your past account by pressing on “Forgot your username or password” option. Select SMS, input your past registered mobile number 080xxxxx12, and complete the process to recover your previous account.
If you do not receive any SMS or if you do not remember your previous registered mobile number, please contact our customer service.
I0001-0203-0885
SMBC Card Request pending
I0001-0203-0886
We verified that your SMBC forms were not received yet.
Please fill out the forms and send them back to us by using the return envelope to start processing your request.

Please disregard this message if you have already sent the documents to us.
We apologize for any inconvenience this may have caused.
I0001-0203-0887
Request for ID - Reminder
I0001-0203-0888
We've verified that your subscription is still pending with us.
Please kindly re-send us your ID photo to complete your subscription.
I0001-0203-0889
Your Yucho Deposit Card request will be processed. Please wait for a while.
I0001-0203-0890
Insert the cash card into the ATM as shown.
I0001-0203-0891
Returned Letter
I0001-0203-0892
We have sent you a letter to confirm your registered address but unfortunately you were absent. Please contact us to arrange the date and time of delivery. Your account cannot be Activated without receiving this letter.
I0001-0203-0893
SMBC Card Delivery Failed
I0001-0203-0894
SMBC tried to deliver your card but unfortunately it was not
possible due to your absence at the time of delivery.
If your address has changed recently please let us know.
We can re-arrange the time and delivery date according to
your availability. Please contact us.

Important: The card will be disposed if the second attempt of
delivery fails.
I0001-0203-0895
You already can send money
I0001-0203-0896
Now that you have received the SMBC card, you can go to your nearest store listed in the app / Deposit Instructions and deposit the money at the ATM located inside the store, select the recipient you've registered in the app and set the remittance amount. The money is sent right away once the deposit reflects into your balance.

Important: Please double check the recipient's information before remitting. Brastel Remit is not responsible for any delay or unsuccessful transaction due to incorrect information and other specific reasons.For more information, please check Brastel Remit "Terms and Condition".
I0001-0203-0897
IMPORTANT - New ID for SMBC card request
I0001-0203-0898
In order to continue the process of your SMBC deposit card request, please send us both sides (front and back) of your ID. Unfortunately, the one received is already expired.
I0001-0203-0899
IMPORTANT - Confirmation of address for SMBC card request
I0001-0203-0900
Year-end and New Year holidays - We'll be closed between Dec 31st (Mon) and Jan 3rd (Thu).

Deposits might be delayed due to bank holidays between 3:00pm Dec 28th (Fri) and Jan 3rd (Thu).
New registrations will be accepted. But, kindly note that there is a possibility of delay in receiving your Yucho Deposit Card and in activating your account.

Thank you for your understanding.
I0001-0203-0901
Press
I0001-0203-0902
Our service can provide you with 2 types of deposit card:
- an SMBC card that you can use at convenience store ATMs and SMBC bank ATMs.
- a Yucho Deposit card that you can use at Yucho Bank ATMs, Japan Post Offices and some FamilyMarts or supermarkets.

The SMBC card requires that the applicant has resided in Japan for at least 6 months. Unfortunately, according to your ID, you do not meet this requirement yet.

Therefore, for your convenience, we are sending you a Yucho Deposit Card that you can make deposits with right away once you receive it.
I0001-0203-0903
Our service can provide you with 2 types of deposit card:
- an SMBC card that you can use at convenience store ATMs and SMBC bank ATMs.
- a Yucho Deposit card that you can use at Yucho Bank ATMs, Japan Post Offices and some FamilyMarts or supermarkets.

The SMBC card requires that the applicant has resided in Japan for at least 6 months. Unfortunately, according to your ID, you do not meet this requirement yet.
However, if you have other additional document(s) that can prove that you are residing more than 6 months, please send it to us.
(Copy of both sides of your previous residence card, or a copy of your passport: showing your photo, name, date of birth and date of entry to Japan)
If not, we will re-start the process after this period of 6 months is completed.

For your convenience, we are sending you a Yucho Deposit Card that you can make deposits with right away once you receive it.
I0001-0203-0904
Your SMBC card has returned to us. We'll be resending it to your registered address within a week.
Please be advised that a "Delivery Absence Notice" will be left in your mail box in case of your absence.
If you have changed you address or if you will be absent for a long term, please let us know as soon as possible.
I0001-0203-0905
I0001-0203-0906
The Yucho Deposit Card that you requested has been returned to our office. The address that we have on record for you is incorrect therefore needs to be updated.

Please log in to your Brastel Remit App account to update your registered address: Menu > My Account > Profile

We will re-send the card to you once you have updated your address.
I0001-0203-0907
Our service can provide you with 2 types of deposit card:
- an SMBC card that you can use at convenience store ATMs and SMBC bank ATMs.
- a Yucho Deposit card that you can use at Yucho Bank ATMs, Japan Post Offices and some FamilyMarts and supermarkets.

Therefore, for your convenience, we sent you a Yucho Deposit Card that you can make deposits with right away once you receive it. However, unfortunately, the mail was returned to us because the address we have on record for you is incorrect.

Please log in to your Brastel Remit App account to update your registered address: Menu > My Account > Profile

We will re-send the card to you once you have updated your address.
I0001-0203-0908
Important Notice regarding your SMBC deposit card request
I0001-0203-0909
(local currency)
I0001-0203-0910
We'd like to confirm your current address in order to continue the process of your SMBC deposit card request.
Please send us both sides (front and back) of your current ID.
I0001-0203-0911
SMBC Card Request Form Returned
I0001-0203-0912
The SMBC forms requested returned to our office.
The address that we have on record for you is incorrect therefore needs to be updated.

Please log in to your Brastel Remit App account to update your registered address: Menu > My Account > Profile
We will re-send the forms to you once you have updated your address.

If the registered address is correct, please contact our Customer Service
I0001-0203-0913
Social Networks
I0001-0203-0914
LINE ID
I0001-0203-0915
WhatsApp Account Name
I0001-0203-0916
Viber Account Name
I0001-0203-0917
WeChat Account Name
I0001-0203-0918
Facebook Account Name
I0001-0203-0919
Messenger Account Name
I0001-0203-0920
Others - Account Name
I0001-0203-0921
Others - SNS Name
I0001-0203-0922
Country Code
I0001-0203-0923
If you have registered a telephone number from outside of Japan, you must provide a SNS contact.
I0001-0203-0924
Not registered yet
I0001-0203-0925
This code is to be used when making a deposit/transfer without using a deposit card.
We will identify your deposit or transfer using this number.
If this code is not entered, the deposited / transferred amount will not be credited to your balance.
Please do not enter other information than the deposit code or your transfer will be delayed. Do not share the deposit code with anyone. It's nontransferable.
I0001-0203-0926
Transfers from your own Yucho (Japan Post) Bank account
Use only at the ATM
I0001-0203-0927
Do not bend, fold or scratch the Yucho Deposit Card. Do not stick any tape, sticker or similar material on it. Do not leave it near magnets nor leave it under direct sunlight or in other hot places like a car dashboard.
I0001-0203-0928
Deposit fee will apply
Maximum￥500,000 per day (the maximum amount will vary according to your bank account contract)
I0001-0203-0929
Can be viewed without internet connection
I0001-0203-0930
Deposit at Japan Post Bank ATMs or counters
I0001-0203-0931
Deposit at any ATM at convenience store.
I0001-0203-0932
Bank Transfer
I0001-0203-0933
Transfer money using your own bank account.
I0001-0203-0934
No Bank Account
I0001-0203-0935
Transfer money without bank account.
I0001-0203-0936
Bank ATM
I0001-0203-0937
Deposit Fees:
Up to ¥49,999: ¥123
From ¥50,000: ¥339
I0001-0203-0938
Yucho Fee Details
I0001-0203-0939
Click on the below link to find your nearest ATM:
Japanese: https://map.japanpost.jp/p/search/
English: https://global.map.japanpost.jp/p/en/search/
I0001-0203-0940
Without a Card
I0001-0203-0941
Japan Post Bank Counter
I0001-0203-0942
Deposit Fees:
Up to ¥49,999: ¥220
From ¥50,000: ¥440
It will be deducted when the money is transferred to your app account balance

Yucho Deposit Card is required

An ID will be required for deposits over ¥100,000
I0001-0203-0943
Fill out the blue form (電信払込み請求書・電信振替請求書) as below
I0001-0203-0944
Click on the numbers displayed in the image below for further instructions
I0001-0203-0945
Go to the counter and show the form and your Yucho Deposit Card. In case of deposits over ¥100,000 also show your ID
I0001-0203-0946
I0001-0203-0947
Internet Bank
I0001-0203-0948
Press
I0001-0203-0949
Click here if you don't find the Brastel Account (001209 291012).
I0001-0203-0950
The transfer fee is different for each Bank
Note that there will be a delay to update your app balance if you do not change the sender info to your Deposit Code
I0001-0203-0951
Account details to do the bank transfer
I0001-0203-0952
Do not forget to change the sender info to your deposit code
I0001-0203-0953
Account Name
I0001-0203-0954
Sender's name
(change to your Deposit Code)
I0001-0203-0955
Mizuho
I0001-0203-0956
MUFG
I0001-0203-0957
MUFG pre notes ...
I0001-0203-0958
Enter your telephone number and press
I0001-0203-0959
Do not forget it. It will be used in next times
I0001-0203-0960
Remove the change if any
I0001-0203-0961
Remove the receipt
I0001-0203-0962
Resona
I0001-0203-0963
SMBC pre notes ...
I0001-0203-0964
Do not select the language button
I0001-0203-0965
Enter your telephone number and press
I0001-0203-0966
Enter a 4-digit PIN and press
I0001-0203-0967
Do not forget it. It will be used from now on
I0001-0203-0968
Other Banks
I0001-0203-0969
Deposit Fees between 8:45am to 6pm from Mon to Fri:
Up to ¥29,999: ¥440
From ¥30,000: ¥660
I0001-0203-0970
Deposit Fee between 8:45am to 6pm from Mon to Fri: ￥660
I0001-0203-0971
Remove the change and receipt
I0001-0203-0972
Create a 4 digit PIN number. It will be required each time you make a deposit.
Press
I0001-0203-0973
To save Brastel's information for your next transfers press
I0001-0203-0974
Tip: Save money!
I0001-0203-0975
It's more economical if you make multiple deposits of ¥49,999 at the ATM.
I0001-0203-0976
To deposit ¥100,000
I0001-0203-0977
¥100,000
I0001-0203-0978
(deposit amount)
I0001-0203-0979
- ¥345
I0001-0203-0980
(ATM fee)
I0001-0203-0981
¥99,655
I0001-0203-0982
(app balance)
I0001-0203-0983
¥49,999
I0001-0203-0984
(1st deposit)
I0001-0203-0985
- ¥125
I0001-0203-0986
(2nd deposit)
I0001-0203-0987
¥99,748
I0001-0203-0988
To deposit ¥150,000
I0001-0203-0989
¥50,000
I0001-0203-0990
(3rd deposit)
I0001-0203-0991
¥149,310
I0001-0203-0992
¥149,622
I0001-0203-0993
To deposit ¥200,000
I0001-0203-0994
¥199,310
I0001-0203-0995
¥199,496
I0001-0203-0996
Write the account number 00120 - 9 - 291012 as shown
I0001-0203-0997
Write Brastel
I0001-0203-0998
Write the amount
I0001-0203-0999
Write your Yucho Deposit Card number
I0001-0203-1000
Write your full name
I0001-0203-1001
Write your address
I0001-0203-1002
Write your phone number
I0001-0203-1003
Write your Deposit Code
I0001-0203-1004
If you have previously registered Brastel's account click here.
I0001-0203-1005
Enter the Brastel account number: 00120-291012
I0001-0203-1006
Enter the amount
I0001-0203-1007
Check that the information displayed is correct
I0001-0203-1008
Enter your one time password and press
I0001-0203-1009
Text to be displayed at the very end of the transfer by internet instructions...
I0001-0203-1010
Select Brastels's account number 001209-291012
I0001-0203-1011
Different fees will apply according to the date, time and location of the deposit
I0001-0203-1012
Note: Enter the phone number you registered with on the first time
I0001-0203-1013
Maximum of ￥100,000 per deposit
A telephone number is required to make the deposit
Available at ATMs located inside the bank
Note that deposits made after business hours or on public holidays will be reflected only on the next business day
I0001-0203-1014
Text to be displayed at the very end of the MUFJ instructions
I0001-0203-1015
Text to be displayed at the very end of the Resona instructions
I0001-0203-1016
Text to be displayed at the very end of the No Bank > SMBC instructions
I0001-0203-1017
gray box message for UFJ, Resona, SMBC and other banks
I0001-0203-1018
Deposit Fee
Up to ¥50,000: ¥540
From ¥50,000: 756
• Need an address and telephone
• cash only
I0001-0203-1019
Example: 090-XXXX-XXXX
I0001-0203-1020
Suitable for deposits up to ¥199,999
I0001-0203-1021
Suitable for deposits above ¥200,000
I0001-0203-1022
JPB Internet pre notes ...
I0001-0203-1023
On the homepage press
I0001-0203-1024
Enter your Deposit Code as follows [1]
I0001-0203-1025
There is not enough balance available for this transfer
I0001-0203-1026
Keep your receipt as a reference of your deposit
I0001-0203-1027
Begin the transfer process by pressing
I0001-0203-1028
Deposit Fees:
Up to ¥49,999: ¥125
From ¥50,000: ¥345
It will be deducted when the money is transferred to your app account balance
I0001-0203-1029
(4th deposit)
I0001-0203-1030
Deposit fee will apply

Need an address and telephone number

Cash only

An ID will be required for deposits over ¥100,000
I0001-0203-1031
Go to the counter and show the form.
I0001-0203-1032
It is not possible to transfer 電信払込 via the ATM in cash without a Yucho bank account.
I0001-0203-1033
Remove the Mizuho Furikomi Card and keep it for your next deposits
I0001-0203-1034
Enter the 4-digit PIN you registered with and press
I0001-0203-1035
Insert the Mizuho Furikomi Card you've got when registering the account for the first time
I0001-0203-1036
Example: 090XXXXXXXX
I0001-0203-1037
The instructions below are the steps after you have logged in to your own Japan Post Bank internet banking account
I0001-0203-1038
The details of your transfer will be displayed
I0001-0203-1039
The registered information will be displayed
I0001-0203-1040
第28条の2 (利用者による依頼内容の変更・組戻し等)
I0001-0203-1041
1.本サービス利用者は、第29条第1項に基づいた送金の取消し、または契約の解除等が行えない場合、振込行為等が完了しているため、組戻し(利用者である振込人の都合等により、送金依頼を撤回する際にとること)の手続きが必要となります。なお、先方に入金済みの場合は変更や取消しはできません。
2. 組戻し依頼の際には、組戻手数料1,000円～6,000円、および手数料に対する消費税額をいただきます。なお、組戻しの手続きにはお時間がかかりますので、あらかじめご了承ください。
ただし、組戻しの手続きをいただいても、送金の受取人の方から返金のご了承が得られない場合には返金ができません。また、振込送金額の返却の有無に関わらず、振込手数料と組戻手数料は返却されません。
3.組戻し手続き等により利用者に生じた損害等については、当社は一切責任を負わないものとします。
I0001-0203-1042
第28条の3 (第三者による本サービス利用口座への誤入金について)
I0001-0203-1043
1.第三者から本サービス利用者の口座に誤って振り込まれた金員については、当該口座を利用する者は誤入金者に対して民事上の返還義務を負います。このような場合には、この金員には手を付けず、早急に当社のカスタマーサービスまでご連絡ください。
2.誤入金に基づく損害等については、当社は一切責任を負わないものとします。
I0001-0203-1044
Please include the deposit fee. This amount will be deducted when the money is transferred to your app account balance.
I0001-0203-1045
We won't be able to process remittance requests for customers who have not registered their phone numbers. Please register it in My Account > Profile. It can be a local or international phone number.
I0001-0203-1046
IMPORTANT - Returned letter
I0001-0203-1047
IMPORTANT: Please register your phone number!

From March 1st we won't be able to process remittance requests for customers who have not registered their phone numbers. If you do not have a phone number in Japan, please contact our Customer Service.
I0001-0203-1048
QQ Account Name
I0001-0203-1049
Zalo Account Name
I0001-0203-1050
To find your Messenger name log in to your Messenger account > tap on your profile picture (top left corner) > scroll down to find your Username. Ex: m.me/brastel.taro.0001
I0001-0203-1051
To find your facebook name log in to your facebook account, click on messenger icon (right top corner) to log in, or go directly to your messenger account, tap on your profile picture (left top corner), scroll down to find your username. ex:m.me/brastel.taro.0001
I0001-0203-1052
We have sent you a registered mail containing your Yucho Deposit Card and the SMBC card request forms.

However, unfortunately you were not at home to receive the package or the registered address we have on record for you is invalid therefore it needs to be updated.
Please log in to your Brastel Remit App account to update your registered address: Menu > My Account > Profile
We will re-send the mail to you once you have updated your address.

If the registered address is correct, please contact our Customer Service.
I0001-0203-1053
Your phone number is required for making money transfers to this destination. Please edit your profile and enter a phone number.
I0001-0203-1054
Change photo
I0001-0203-1055
Hold the ID at eye level in front of you to avoid any reflections as shown in the example below.
I0001-0203-1056
Sample
I0001-0203-1057
Submit a utility bill
I0001-0203-1058
Please hold the ID with your hand as shown in the illustration and make sure the thickness and the front side of the card are clearly visible and in focus.
I0001-0203-1059
Selfie
I0001-0203-1060
Take your photo showing
[1] fingers
I0001-0203-1061
NOTE: The hand gesture is randomly generated and changes for each customer
I0001-0203-1062
Registering Yucho card
I0001-0203-1063
Camera Access
I0001-0203-1064
Please allow access to your device's camera
I0001-0203-1065
QR code
I0001-0203-1066
Scan QR code
I0001-0203-1067
Invalid QR code
I0001-0203-1068
Could not locate QR code [1]
I0001-0203-1069
QR code already used [1]
I0001-0203-1070
The Yucho card number below has been successfully assigned to your account. Please go to My Account > Deposit Cards and Deposit Code for full details.
I0001-0203-1071
The Yucho card number below has been successfully assigned to your account.
Please return to and finish the registration process.
Once we have reviewed and approved your registration you may use your Yucho card to make deposits that will show up in your balance in the app.
I0001-0203-1072
Please wait while we verify your information.
I0001-0203-1073
For your convenience, we offer this deposit card:
I0001-0203-1074
SMBC DEPOSIT CARD
I0001-0203-1075
With this card, you can deposit at:
I0001-0203-1076
And also at E-Net ATMs located in other convenience stores, supermarkets and shopping centers.
I0001-0203-1077
- To request the SMBC Deposit Card, you are required to be residing in Japan for at least six months and your visa must be valid for at least the next 4 (four) months.
- We will send the SMBC Deposit Card request forms to the address you have registered with us. Please fill them out and send them back to us.
- After we receive the forms from you, you will receive the deposit card by registered mail within one month.
- The funds deposited with the SMBC Deposit Card will be displayed in the app as SMBC balance. Money transfers made with the SMBC balance have different transfer fees than those made with the Main balance.
I0001-0203-1078
See the complete list of locations
I0001-0203-1079
YES, I WANT A
SMBC DEPOSIT CARD
I0001-0203-1080
Soon you will receive the request forms at home.
Please kindly wait.
I0001-0203-1081
ADDRESS CONFIRMATION
I0001-0203-1082
Please check your address.
I0001-0203-1083
If it is correct, press CONFIRM.
If it’s not, press EDIT and correct it.
I0001-0203-1084
Please wait until your account is activated to request it.
I0001-0203-1085
There is a request to update your identification data in progress. Please wait for a while before requesting the Deposit Card.
I0001-0203-1086
About your recipients
I0001-0203-1087
Please note that any changes made to a recipient's information on the Brastel Remit App will not reflect on the Brastel Remit Classic account and vice-versa.
I0001-0203-1088
All you have to do is deposit or transfer the amount you would like to send to us via an ATM.
Depending on where you make the deposit you may need a deposit card.
Please check our various deposit methods and decide which method best suits you.
I0001-0203-1089
Scan another QR code
I0001-0203-1090
The code below has been added to the app and will be applied to your account upon successful registration.
I0001-0203-1091
[NEWS] RECIPIENTS CAN NOW REGISTER THEMSELVES
I0001-0203-1092
Adding recipients became even easier!

We have simplified your life: instead of gathering your recipient's information and account details, just send them a form so they can register themselves!

As soon as they register their information, they will be added to your App so you can send money to them.
I0001-0203-1093
Learn more and request
I0001-0203-1094
Importing recipients
I0001-0203-1095
Deposit through Agent confirmed
I0001-0203-1096
Deposit done at : {{AgentName}}
I0001-0203-1097
This promo code has already been applied to your account
I0001-0203-1098
This promotion has already been applied to your account
I0001-0203-1099
We're sorry but your account is not eligible for this promotion
I0001-0203-1100
We're sorry but this promotion is only eligible for new users
I0001-0203-1101
{{customerData.name.alphabet}} (C#{{customerData.code}})

Dear Customer,

{{message:escapehtml}}

Sincerely,

Brastel Remit

{{notificationData.notificationSenderEmailAddress:escapehtml}}

I0001-0203-1102
RECIPIENT STATUS: PROCESSING
I0001-0203-1103
Dear customer,

We are now processing your request of adding a new recipient. Since you have added a bank branch that is not listed in our system, we will need to confirm this information and will let you know when we finish.

Please kindly wait for a while.
I0001-0203-1104
RECIPIENT SUCCESSFULLY REGISTERED!
I0001-0203-1105
Dear customer,

We have successfully registered the bank branch of your recipient. You can now start sending money to them!

Thank you for your patience.
I0001-0203-1106
RECIPIENT COULD NOT BE REGISTERED
I0001-0203-1107
Dear customer,

We are sorry to inform you that we could not register the bank branch of your recipient because it either could not be found or the information you have provided us was insufficient.

Please kindly edit your recipient's information or contact them directly to confirm their bank details.

Sorry for the inconvenience.

If you have any questions, please contact us.
I0001-0203-1108
It is important that your hand is clearly seen doing the gesture, otherwise we won’t be able to confirm your identity and complete your registration.
I0001-0203-1109
re-enter email address
I0001-0203-1110
Entered emails do not match
I0001-0203-1111
Branch
I0001-0203-1112
Branch not listed?
I0001-0203-1113
Please provide us branch name and branch code to be added to our system
I0001-0203-1114
Processing
I0001-0203-1115
We are processing your request to add this recipient. Since you have added a bank branch that is not listed in our system, we will confirm the information and will notify you in the app upon completion.

It normally takes 1 to 3 business days to add a branch to our system.
I0001-0203-1116
FTA:
I0001-0203-1117
Selfie photo request
I0001-0203-1118
Dear Customer,
During the validation we found some problems in the selfie image sent, could you please send the photo again?
I0001-0203-1119
Document / selfie photo request
I0001-0203-1120
Dear Customer,
Please send the photos to finish your subscription.
I0001-0203-1121
CONFIRM RECIPIENT INFORMATION
I0001-0203-1122
Dear Customer,

A new recipient for {{RecipientName}} was created.
To complete the registration, you can now fill the Relationship, Transfer Reason and Fund Source and start sending money!
I0001-0203-1123
Dear customer,

We are sorry to inform you that we could not register the bank branch of your recipient because it either could not be found or the information they have provided us was insufficient or incorrect.

Please kindly contact them directly to confirm their bank details and edit your recipient’s information again.

Sorry for the inconvenience.

If you have any questions, please contact us.
I0001-0203-1124
Dear customer,

We are now processing a new recipient created with the link you shared to your recipient fill the registration form. Since this recipient was added with a bank branch that is not listed in our system, we will need to confirm this information and will let you know when we finish.

Please kindly wait for a while.
I0001-0203-1125
Dear customer,

We have successfully registered the bank branch of your recipient filled up by the link form share. You can now confirm it and fill the Relationship, Transfer Reason and Fund Source and start sending money!

Thank you for your patience.
I0001-0203-1126
IMPORTANT: Please use ONLY the blue form. The deposit cannot be confirmed if you use other types of forms (for example the Haraikomi-sho 払込取扱票), even if suggested by the attendant.
I0001-0203-1127
Please do NOT fill out the Haraikomi-sho or Haraikomi Toriatsukai Hyo (払込取扱票), as below. We cannot confirm your deposit if you use this form.
I0001-0203-1128
Don't know your recipient's information?
I0001-0203-1129
Click on button below to share an online form to your recipient so they can fill out their details.
I0001-0203-1130
Brastel Remit - Register your information
I0001-0203-1131
Hi, I would like to send you money using Brastel Remit. Please kindly fill in your details on this page: [1], Thank you.
I0001-0203-1132
Click the NEXT button below to fill in the recipient's information yourself.
I0001-0203-1133
Send form to recipient
I0001-0203-1134
View recipient
I0001-0203-1135
Confirm Now
I0001-0203-1136
The information below was filled out by your recipient. Press "Next" to review it and make any necessary changes.
I0001-0203-1137
Sender Information
I0001-0203-1138
Ask recipient
I0001-0203-1139
Approve Recipient
I0001-0203-1140
Processing
I0001-0203-1141
Approve
I0001-0203-1142
The SMBC card requires that the applicant's visa must be valid for at least the next 4 (four) months.
Unfortunately, according to your ID, you do not meet this requirement.

After your visa has been renewed, please send us the pictures of both sides (front and back) of your updated Residence Card to proceed with your request.
I0001-0203-1143
Important Notice regarding your SMBC deposit card request
I0001-0203-1144
Brastel Remit – Email Verification Code
I0001-0203-1145

Dear Customer,

Verification Code : {{VerificationCode}}

To validate your email please enter the code above on the Brastel Remit App to complete the request .

If you didn’t make this request, please contact us.

Sincerely,

Brastel Remit

I0001-0203-1146
Verify Email Address
I0001-0203-1147
We have sent a verification code to:
I0001-0203-1148
Enter the code here:
I0001-0203-1149
Didn't receive the code?
I0001-0203-1150
Send a new code
I0001-0203-1151
Wrong code. Please try again.
I0001-0203-1152
A new verification code has been sent!
I0001-0203-1153
Your email has been verified!
I0001-0203-1154
Failed to send email
I0001-0203-1155
Thank you!
I0001-0203-1156
You have successfully been registered and the sender can now send you money.
I0001-0203-1157
We're sorry but this link is invalid. Please copy and paste the link in the browser exactly as you received it from the sender.
I0001-0203-1158
We're sorry but this link has already been used.
I0001-0203-1159
Complete
I0001-0203-1160
Account Type
I0001-0203-1161
After the recipient receives the link and fills out the form you will receive a notification in the app.

Review and approve the details entered by the recipient.

After approving the recipient you can make transfers to them at any time from the app
I0001-0203-1162
Please register an email address and password for signing into the Brastel Remit App.
I0001-0203-1163
Note: Even if you have already registered an email address with us, please fill in the email address.
I0001-0203-1164
Sign in with your Brastel Remit card
I0001-0203-1165
Brastel Remit Card Sign In
I0001-0203-1166
You can now send money with the Brastel Remit App!

From now on please remember to use your email address and password when signing in to the app.
I0001-0203-1167
Enter the 7 digit number on your Brastel Remit Card
I0001-0203-1168
Enter your 4 digit PIN
I0001-0203-1169
Your access has been blocked
I0001-0203-1170
You have exceeded the maximum number of attempts allowed to enter your PIN correctly.

Please try again later or contact Customer Service for more information.
I0001-0203-1171
You already have a Brastel Remit App account
I0001-0203-1172
Please sign in with your username and password.
I0001-0203-1173
Brastel Remit Card account not found
I0001-0203-1174
Please contact customer service for more details.
I0001-0203-1175
Note: If you change your PIN at a Brastel Remit representative, it will not be reflected in the App and/or vice versa.
I0001-0203-1176
Please review
I0001-0203-1177
Please edit the recipient, correct any issues shown and save in order to be able to send them money from the app.
I0001-0203-1178
Unverified email address.
I0001-0203-1179
Verify now
I0001-0203-1180
Verified email address.
I0001-0203-1181
The email address verification ensures that important information regarding your remittances reaches you.
If you would like to receive these information on this email click on Verify now.
Or click on Edit to change the email address.
I0001-0203-1182
The deposited amount will be available on your balance.
I0001-0203-1183
Select a recipient to send money
I0001-0203-1184
Invalid Yucho Card Number
I0001-0203-1185
Yucho card number has been successfully assigned to your account
I0001-0203-1186
Enter recipient information
I0001-0203-1187
System maintenance
I0001-0203-1188
A system maintenance will be carried out on the following date(s) and time. During this period, it will not be possilbe to send money. Thank you for your understanding.

{{Date}} {{Time}}
I0001-0203-1189
* The 50% discount will also apply for the transfer fees of China (Union Pay), Brazil, Philippines, Indonesia, India, Nepal, Vietnam and South Korea. To check the transfer fees for those destinations go to Menu > Fees, Limits and Delivery Times
I0001-0203-1190
Share transfer details
I0001-0203-1191
Brastel Remit - Transaction details
I0001-0203-1192
-- Transfer Overview --
I0001-0203-1193
Sender name
I0001-0203-1194
Processing date
I0001-0203-1195
Recipient name
I0001-0203-1196
or
I0001-0203-1197
Verify later
I0001-0203-1198
Amount paid
I0001-0203-1199
Search by name or code
I0001-0203-1200
Enter branch name and branch code
I0001-0203-1201
Do NOT enter your name and press
I0001-0203-1202
I want a card
I0001-0203-1203
Occupation
I0001-0203-1204
Soon you will be able to send money!
Please wait while we check your information.
I0001-0203-1205
Please wait while we check your information.
I0001-0203-1206
Learn more about Yucho Deposit Card
I0001-0203-1207
The SMBC Deposit Card service has been discontinued as of March 1st, 2020.

Your remaining "SMBC Balance" will be moved to "Balance" at end of March.
I0001-0203-1208
Message Us
I0001-0203-1209
For other deposit methods, tap here
I0001-0203-1210
Another account has been already registered with this email address.

Click on EDIT to enter a different email address or, if you would like to keep using this one, please contact us.
I0001-0203-1211
Not informed
I0001-0203-1212
Informing and verifying an email address ensures that important information regarding your remittances reaches you.
If you would like to receive these information please click on EDIT to add an email address and verify it.
I0001-0203-1213
Agent Subscription Task Linked
I0001-0203-1214
Please note that for foreigners, only Residence Card will be accepted as an Identification Document.
I0001-0203-1215
Your ID will expire soon. Once expired, you will NOT be able to send money abroad.
Press here to update it.
I0001-0203-1216
Your ID has expired. From September 1, 2021, you will not be able to send money abroad if your ID is expired.
Please press here to update it.
I0001-0203-1217
Update document
I0001-0203-1218
Get PDF Receipt
I0001-0203-1219
BRASTEL Co., Ltd. (Director General of Kanto Financial Bureau: No. 00016 Fund Transfer Service Provider Type II)
I0001-0203-1220
Are you sure you want to cancel?
Any changes made will be lost.
I0001-0203-1221
Send shiteisho
I0001-0203-1222
Please send shiteisho
I0001-0203-1223
When sending via Cash Pickup to Golden Crown locations
I0001-0203-1224
The value in neither currency should be with cents otherwise the recipient will not be able to pick up the money.

Please call our Customer Service if you need help with calculation of an even delivery amount of money.

Thank you!
I0001-0203-1225
Search by code, name or IFSC
I0001-0203-1226
DO NOT CHANGE TO ENGLISH otherwise you will not be able to enter your DEPOSIT CODE and the transferred amount will not be credited to your balance.
I0001-0203-1227
The Deposit Code is necessary every time you make a transfer. It CANNOT be saved or registered for future deposits.
I0001-0203-1228
Even if the Brastel account information is registered, you will always need to enter your Deposit Code. It CANNOT be saved or registered for future transfers.
I0001-0203-1229
Attention!
I0001-0203-1230
ATTENTION!
The DEPOSIT CODE is needed for all transfers.
Without this code the transferred amount will not be credited to your balance and you will need to contact our Customer Service
I0001-0203-1231
If you have ALREADY REGISTERED the Brastel bank account [accountnum], click here.
I0001-0203-1232
If you have NOT REGISTERED the Brastel bank account [accountnum] yet, click here.
I0001-0203-1233
Your address is incomplete.
Please contact us for more details.
I0001-0203-1234
Japan Post Bank (Yucho Bank)
New wire transfer fee. Tap here for details.
I0001-0203-1235
Japan Post Bank (Yucho Bank)
New wire transfer fee
I0001-0203-1236
From April 1st, 2020 the wire transfer fee between the Japan Post Bank (Yucho Bank) accounts will change as follows:

ATM: ￥100 regardless of the quantity of usage within on month

Yucho Direct:
Up to 5 times within one month: free
From the 6th time within a month: ￥100
I0001-0203-1237
Restrictions due to the Coronavirus outbreak (COVID-19)
I0001-0203-1238
Before sending a remittance, please check with your recipient in advance whether or not the recipient will be able to receive the money
I0001-0203-1239
NOTICE ABOUT GOLDEN WEEK 2020
I0001-0203-1240
Some deposits placed between 3:00 PM May 1st (Fri) and May 6th (Wed) outside of bank business hours will be processed only on May 7th (Thu).
Note that the actual exchange rate will be applied on the date and time of the remittance processing. The published rate is for reference only.
Please kindly note that there is a possibility of delay to receive the Yucho deposit card and activation of your account during the holidays.
I0001-0203-1241
Take your photo showing
1 finger
I0001-0203-1242
The exchange rate has changed.
Please review your transfer with the updated rate before continuing.
I0001-0203-1243
Apple
I0001-0203-1244
Signed in via [1]
I0001-0203-1245
Sign in using
I0001-0203-1246
Your [1] profile is not connected to Brastel Remit
I0001-0203-1247
If you are a new customer please create an account.
I0001-0203-1248
Connection to your [1] account has expired. Click OK to reconnect
I0001-0203-1249
Welcome to LiveChat
I0001-0203-1250
LiveChat unavailable
I0001-0203-1251
We are sorry. LiveChat is unavailable at this moment, please try again later.
I0001-0203-1252
You will need to submit additional documents if the total remittance amount within 30 days is over USD3,000.

Please contact our customer service for more details.
I0001-0203-1253
Take your photo showing
5 fingers
I0001-0203-1254
Thank you for updating your ID!
I0001-0203-1255
Dear Customer, Thank you for id data change.
I0001-0203-1256
We had verified your information and corrected the [ {{ChangedProperties}} ] according to the provided ID as below.
I0001-0203-1257
Please confirm it by pressing I AGREE.
I0001-0203-1258
Take a picture of the side
I0001-0203-1259
Take a Selfie
I0001-0203-1260
Change side photo
I0001-0203-1261
Change selfie
I0001-0203-1262
Enter the new 4 digit PIN you would like to use
I0001-0203-1263
In order to reset your PIN, please submit one of the following identification documents to verify your identity.
I0001-0203-1264
In order to reset your PIN, please submit the following pictures of your residence card (zairyu card) to verify your identity.
I0001-0203-1265
Your request to reset your PIN is processing.

Please allow up to 1 business day for it to be processed.
I0001-0203-1266
Your PIN has been changed successfully
I0001-0203-1267
Thank you very much.
Your PIN has been changed successfully.
The PIN is needed to register new recipients and to unlock the app.
Please keep it safe and don’t share it with anyone.
I0001-0203-1268
You have exceeded the maximum number of attempts. You may try again after waiting [1] seconds.
I0001-0203-1269
Your PIN could not be reset
I0001-0203-1270
Your request to change the PIN has been canceled because the ID you have sent to us was illegible or incorrect. Please contact us by chat or phone.
I0001-0203-1271
Your request to change the PIN has been canceled because the ID you have sent to us was illegible or incorrect. Please contact us
I0001-0203-1272
Please send us the picture of the additional document requested below.
I0001-0203-1273
Getting exchange rate
I0001-0203-1274
Rate currently unavailable
I0001-0203-1275
Additional document required
I0001-0203-1276
Dear Customer,
Please press the button below to send the additional document(s) needed to complete your registration.
I0001-0203-1277
Choose ONE of the below additional documents you wish to send to complete your registration.
I0001-0203-1278
Take a picture of your latest Japan VISA and its respective Landing Permission stamped on your passport.
I0001-0203-1279
Take a picture of the Japan VISA
I0001-0203-1280
Take a picture of the Landing Permission
I0001-0203-1281
Retrieving statement
I0001-0203-1282
Generating PDF
I0001-0203-1283
Remittance Statement
I0001-0203-1284
Print a Remittance Statement
I0001-0203-1285
This certificate is needed when applying for your income tax return
I0001-0203-1286
Choose the period and a recipient
I0001-0203-1287
Start date
I0001-0203-1288
End date
I0001-0203-1289
must be on or after [1]
I0001-0203-1290
must be on or before [1]
I0001-0203-1291
No recipients for the selected dates
I0001-0203-1292
Print or Share
I0001-0203-1293
All Recipients
I0001-0203-1294
No remittance data found for the period and recipient(s) selected
I0001-0203-1295
■ The reward does not cover deposit fees, ATM fees or any other fees which may be charged at the destination.
■ By continuing to invite friends after an update to the terms, you are indicating that you are accepting them.
■ Unused rewards of 50% discount on 2 money transfers will still be valid until its expiration date.
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Refund
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Bank account
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Bank account for refund
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Please enter the details of your bank account in Japan where you like to receive the refund.

Note that refunds can only be credited to a bank account held in your name.
I0001-0203-1300
Enter your bank account information
I0001-0203-1301
You can only register a bank account held in your name, not someone else's.
I0001-0203-1302
The bank account number must have exactly 7 digits
I0001-0203-1303
Enter your record number (kigo 記号, first 5 digits) and account number (bango 番号, last 7 or 8 digits).
You can find them on the first page of your Japan Post Bank passbook.
I0001-0203-1304
If there is no extra digit between the numbers, leave the middle column blank
I0001-0203-1305
Your refund request was successfully submitted
I0001-0203-1306
We will notify you as soon as it is processed
I0001-0203-1307
Photo
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Please take a picture of pages 1 and 2 of your bank account passbook or a picture of your cash card.
I0001-0203-1309
Make sure the information in the photo is in focus and readable.
I0001-0203-1310
Passbook (tsucho)
I0001-0203-1311
There is not enough balance in your account for a refund
I0001-0203-1312
Reimbursement fee
I0001-0203-1313
Refund amount
I0001-0203-1314
The refund will be credited to the following account
I0001-0203-1315
Request refund
I0001-0203-1316
Press the button below to request the refund
I0001-0203-1317
Refunds take 2 to 3 business days to be processed
I0001-0203-1318
Enter only romaji or katakana
I0001-0203-1319
In order to process your refund, you will need to update your bank account information
I0001-0203-1320
Bank Account successfully registered
I0001-0203-1321
Your bank account information was successfully registered!
I0001-0203-1322
Bank Account registration canceled
I0001-0203-1323
Your bank account registration has been canceled.
I0001-0203-1324
Document Request
I0001-0203-1325
The document sent is illegible and/or blur. Please press the button below to resend it. Make sure that the image is legible and in focus.
I0001-0203-1326
Refund request canceled
I0001-0203-1327
Your refund request has been canceled.
I0001-0203-1328
REFUND HAS BEEN PROCESSED
I0001-0203-1329
Your refund has been successfully processed.
I0001-0203-1330
Balance to withdraw from:
I0001-0203-1331
Reimbursement fee:
I0001-0203-1332
Refund total:
I0001-0203-1333
It will be available on your bank account within two business days.
Please kindly wait.
I0001-0203-1334
ID successfully updated
I0001-0203-1335
Your Brastel Remit profile has been updated according to your ID.
I0001-0203-1336
ID update canceled
I0001-0203-1337
Your request to update your Brastel Remit profile has been canceled.
I0001-0203-1338
"My Number" successfully registered
I0001-0203-1339
Your "My Number" has been successfully registered to your Brastel Remit profile.
I0001-0203-1340
"My Number" registration canceled
I0001-0203-1341
Your "My Number" registration request has been canceled.
I0001-0203-1342
Sending Amount in Yen
I0001-0203-1343
Amount in Yen
I0001-0203-1344
Balance withdrawn
I0001-0203-1345
There are no refunds to display
I0001-0203-1346
Refund to account
I0001-0203-1347
Refund details
I0001-0203-1348
Completed
I0001-0203-1349
Refunds
I0001-0203-1350
Agent Deposit Fee
I0001-0203-1351
Recipient information incomplete
I0001-0203-1352
Please edit and update the recipient information before continuing the send money process
I0001-0203-1353
Sending request
I0001-0203-1354
You are not able to send money abroad because your ID has expired. Please press here to update it.
I0001-0203-1355
Your ID will expire soon
I0001-0203-1356
Please update your ID as soon as possible.
Note that you will not be able to send money abroad with an expired ID.

To update your ID go to Menu > My Account > Profile

Only Residence Card (Zairyu Card) is accepted.
We will update your profile according to your ID.
I0001-0203-1357
Your ID has expired
I0001-0203-1358
Create your PIN
I0001-0203-1359
Don’t use your birthday (DDMM or MMDD) or your year of birth
Don’t use numbers in order (1234 or 9876) or repeated numbers (1111 or 2222)
I0001-0203-1360
This PIN cannot be accepted.
Please create a new PIN.
I0001-0203-1361
You send
I0001-0203-1362
Recipient gets
I0001-0203-1363
Help
I0001-0203-1364
Total fee
I0001-0203-1365
Amount to send
I0001-0203-1366
Promo Code registration for this Agent is currently not allowed.
I0001-0203-1367
Brastel Remit Card Deposit Confirmed
I0001-0203-1368
Cancel Membership
I0001-0203-1369
Are you sure you would like to cancel your membership?
I0001-0203-1370
By canceling your membership you won't be able to:
I0001-0203-1371
Access your account
View your transfer history
Keep using our service
I0001-0203-1372
We're sorry to see you go!
I0001-0203-1373
An email will arrive shortly confirming the cancelation of your membership.

You will now be signed out

Thank you for having used our services!
I0001-0203-1374
You have a transfer in progress
I0001-0203-1375
You can only proceed with canceling your membership after all transfers are completed.

Please wait and try again later.
I0001-0203-1376
Outstanding balance
I0001-0203-1377
Before you can cancel your membership you will need to request a refund of the remaining balance.
I0001-0203-1378
You have a refund in progress
I0001-0203-1379
You can only proceed with canceling your membership after the refund is completed.

Please wait and try again later.
I0001-0203-1380
Your account is not yet active
I0001-0203-1381
Your subscription is currently being reviewed and should be approved shortly

Please wait for the approval process to complete and then try again
I0001-0203-1382
APP Privacy Policy
I0001-0203-1383
Brastel Remit takes data privacy very seriously and acknowledges the importance of protecting and assuring the personal data of each customer. This Privacy Policy details the information we gather, how data is used and shared, and our contact information.
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1. About our Application
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Brastel Remit Application a.k.a “Brastel Remit App”, is a mobile application provided by Brastel Co., Ltd. - a company located at 2-6-2 Yokoami, Sumida-ku, Tokyo, Japan.
I0001-0203-1386
2. The information we collect
I0001-0203-1387
We collect:
．Email address
．Password (app password)
．Full name
．Date of birth
．Gender
．Occupation
．Contact telephone number
．SNS information
．Identification document
I0001-0203-1388
3. How data is collected
I0001-0203-1389
Brastel Remit App collects the information you provided when creating an account or while using our services. In certain circumstances, we may also collect information by phone conversation or online communication (live chat), after confirming the customer's identity.
I0001-0203-1390
4. How we use this information
I0001-0203-1391
Mainly, your information is used to confirm your identity, and a dedicated customer center uses your information to provide you with efficient customer service, offer promotions, and satisfy any money transfer needs you might have while using our service.
I0001-0203-1392
5. Method of publication, method of obtaining consent, and method of user engagement
I0001-0203-1393
．This privacy policy information is posted on our website and within the app. It is also published together with this posting.
．While setting up the Brastel Remit App, we ask for consent to obtain your information. This information is acquired after you confirm and agree with the terms and conditions already shown within the app.
．Regarding the method of user engagement, app users can stop sharing their information by deleting the application. This action will stop all information collection and sharing.
I0001-0203-1394
6. Sharing your information externally
I0001-0203-1395
By agreeing to our terms and conditions, you consent to the collection of your information and its storage on our servers, and the sharing of your information for the following third parties and purposes.
．Microsoft App Center: For data analysis
．Google Firebase: For analytic purposes and sending notifications to our customers
．AWS S3 File: To store the photo ID of the customers.
I0001-0203-1396
7. Contact us
I0001-0203-1397
If you have any inquiries regarding the handling of your information, shared information, or any concern about our privacy policy, please contact:
．Contact name: Personal Information Consultation Desk
．Inquiry method: E-mail
．Email address: privacy@brastel.co.jp
I0001-0203-1398
8. Changes to the privacy policy
I0001-0203-1399
From time to time, we may update the information in our Privacy Policy. Any update will be posted on our website and within this app.
I0001-0203-1400
ID number confirmation
I0001-0203-1401
The ID number is incorrect or incomplete, please verify the ID number in the document and correct the information before submitting it.
I0001-0203-1402
Pending ID for registration - Zairyu card
I0001-0203-1403
Thank you very much for signing up with Brastel Remit.

Due to the regulations imposed by the government we are required to request the Residence Card (Zairyu Card) of all our foreign customers residing in Japan. Other forms of identifications will no longer be accepted.

Therefore, to complete the process of your subscription, please send us the images (front, back and side) of your Residence Card (Zairyu Card).

Thank you very much for your understanding and cooperation.
I0001-0203-1404
Need shiteisho
I0001-0203-1405
Please send us the image of your original Letter of Designation (指定書/Shiteisho) provided by the Minister of Justice of the Japanese Government. This document is attached to your passport.
I0001-0203-1406
Need shiteisho
I0001-0203-1407
Please send us the image of your original Letter of Designation (指定書/Shiteisho) provided by the Minister of Justice of the Japanese Government. This document is attached to your passport.
I0001-0203-1408
Send the document
I0001-0203-1409
During the validation, we found some problems in the document sent. Please press the button below to check the additional document(s) needed.
I0001-0203-1410
Cannot see thickness.
I0001-0203-1411
Start
I0001-0203-1412
Take photo
I0001-0203-1413
We're sorry but an unexpected error has occurred. If the problem persists please contact Customer Service.
I0001-0203-1414
Visa type
I0001-0203-1415
What is your nationality?
I0001-0203-1416
Japanese
I0001-0203-1417
Non-Japanese
I0001-0203-1418
Overview
I0001-0203-1419
Let's proceed with your registration through the following steps.
I0001-0203-1420
Confirm ID
I0001-0203-1421
Enter the ID number of your card.
Read the NFC chip of your ID.
I0001-0203-1422
Enter the ID number as listed on your card.
I0001-0203-1423
Photos
I0001-0203-1424
Front, 45° and back photos of ID
Face photo
I0001-0203-1425
Front and 45° photos of ID
Face photo
I0001-0203-1426
My Info
I0001-0203-1427
Enter your contact info, etc.
Choose a 4 digit PIN
I0001-0203-1428
Please confirm the photo does not have any of the following issues before continuing.
I0001-0203-1429
The following photos will be taken:
I0001-0203-1430
Front
I0001-0203-1431
Diagonal (45°)
I0001-0203-1432
* Shot from an angle to capture the thickness of the ID.
I0001-0203-1433
Back
I0001-0203-1434
Face
I0001-0203-1435
and Liveness Check.
I0001-0203-1436
ID front photo
I0001-0203-1437
Take a picture of the front of your ID.
I0001-0203-1438
Place your ID on a flat (preferably dark) surface.
Point your camera horizontally over the ID.
The photo will be taken automatically once your ID is properly aligned and in focus.
I0001-0203-1439
Place your ID on a flat (preferably dark) surface.
Point your camera horizontally over the ID.
Make sure your ID is properly in focus and aligned within the frame shown.
I0001-0203-1440
ID 45° photo
I0001-0203-1441
Take a picture of your ID from an angle.
I0001-0203-1442
Place your ID on a flat (preferably dark) surface.
Tilt your camera 45 degrees and align the ID within the frame shown.
The photo will be taken automatically once your ID is properly aligned and in focus.
I0001-0203-1443
ID back photo
I0001-0203-1444
Take a picture of the back of your ID.
I0001-0203-1445
Place your ID face-down on a flat (preferably dark) surface so that the back of the ID faces upwards.
Point your camera horizontally over the ID.
The photo will be taken automatically once the back of your ID is properly aligned and in focus.
I0001-0203-1446
Place your ID face-down on a flat (preferably dark) surface so that the back of the ID faces upwards.
Point your camera horizontally over the ID.
Make your ID is properly in focus and aligned within the frame shown.
I0001-0203-1447
Face photo
I0001-0203-1448
Take a picture of your face.
I0001-0203-1449
Hold your device vertically in front of you and align your face within the frame shown.
The photo will be taken automatically once your face is properly aligned and in focus
I0001-0203-1450
Confirm ID details
I0001-0203-1451
Read NFC chip
I0001-0203-1452
Read the NFC chip of your ID.
I0001-0203-1453
Press the button below to start.
Place your ID against the NFC reader of your device and keep it there until successfully read.
The NFC reader is usually located on the back upper portion of your device. Try moving the ID to a different part of your device if there are problems reading it.
I0001-0203-1454
NFC was read successfully.
I0001-0203-1455
I acknowledge that my registration will be made according to the ID information shown above.
I0001-0203-1456
Incorrect form of ID.
I0001-0203-1457
Please make sure you are providing the right type of ID.
I0001-0203-1458
Could not read photo.
I0001-0203-1459
Make sure the photo is clear and in focus.
Please try again.
I0001-0203-1460
Japanese IDs are only accepted for Japanese nationals.

Please register as a foreigner.
I0001-0203-1461
Retrieving address...
I0001-0203-1462
Verifying all photos...
I0001-0203-1463
Checking photo...
I0001-0203-1464
Removing unused documents...
I0001-0203-1465
Align the ID within the frame.
I0001-0203-1466
Tilt your device 45 degrees and
align the ID within the frame.
I0001-0203-1467
Align the back of the ID within the frame.
I0001-0203-1468
Keep your device vertical and face the frame.
I0001-0203-1469
Press the button to take the photo.
I0001-0203-1470
Now let's do the blink check.
I0001-0203-1471
Timed out.
Please try again.
I0001-0203-1472
Face could not be recognized.
Please try again.
I0001-0203-1473
There was a problem with the photo taken.

Please try again.
I0001-0203-1474
Invalid photos
I0001-0203-1475
The photos taken could not be verified.

Please try again.
I0001-0203-1476
The photos taken could not be verified.
I0001-0203-1477
We are unable to proceed with your registration.
I0001-0203-1478
Reading NFC
I0001-0203-1479
Hold your device against your ID.
I0001-0203-1480
Commence reading...
I0001-0203-1481
Getting ID info...
I0001-0203-1482
Authenticating...
I0001-0203-1483
Completed successfully.
I0001-0203-1484
Failed to read NFC.
I0001-0203-1485
The ID provided appears to be invalid. Please try again with the correct type of ID.
I0001-0203-1486
Incorrect ID number.
I0001-0203-1487
Please correct the ID number entered and try again.
I0001-0203-1488
Contact with the ID's NFC was lost. Please try again.

Make sure to keep the ID in contact with the device until successful completion.
I0001-0203-1489
An error occurred reading the NFC.

Please try again.
I0001-0203-1490
There seems to be some problem reading your ID's NFC. Let's try the registration process without it.
I0001-0203-1491
Face the frame and blink your eyes.
Automatically detects and shoots.
I0001-0203-1492
Purpose of registration
I0001-0203-1493
Overseas remittance
I0001-0203-1494
Back of ID
Face photo
I0001-0203-1495
Customer Name in Kanji Confirmation
I0001-0203-1496
Your name in Japanese does not match your ID.
Please re-enter the name in Japanese and submit it again.
I0001-0203-1497
Submit
I0001-0203-1498
Success
I0001-0203-1499
Brastel Remit Card
I0001-0203-1500
The deposited funds will be added to your balance in the app.
I0001-0203-1501
Your Brastel Remit card is on its way!
I0001-0203-1502
Requesting deposit card...
I0001-0203-1503
How to add money
I0001-0203-1504
City Express
I0001-0203-1505
The following are all the ways to add money to your account:
I0001-0203-1506
Not sure which one is right for you?
I0001-0203-1507
Help me choose
I0001-0203-1508
Do not bend, fold or scratch the deposit card. Do not stick any tape, sticker or similar material on it. Do not leave it near magnets or under direct sunlight or in other hot places like a car dashboard.
I0001-0203-1509
Maximum per deposit
I0001-0203-1510
¥1,000,000
I0001-0203-1511
Deposit fees
I0001-0203-1512
Monday-Friday (8:45-18:00) /
Saturday (9:00-14:00)
I0001-0203-1513
Outside the above times and on bank holidays
I0001-0203-1514
¥1,000 - ¥110,000
I0001-0203-1515
¥110,001 - ¥1,000,000
I0001-0203-1516
¥440
I0001-0203-1517
¥550
I0001-0203-1518
¥550
I0001-0203-1519
¥660
I0001-0203-1520
Click here to request your free Brastel Remit Card.
I0001-0203-1521
Select [English Guide]
I0001-0203-1522
Select [DEPOSIT]
I0001-0203-1523
Select [CARD ISSUED IN JAPAN]
I0001-0203-1524
Press [ENTER]
I0001-0203-1525
Insert the money into the slot.
I0001-0203-1526
Confirm the amount displayed is correct and press [ENTER].
I0001-0203-1527
Please insert your card.
I0001-0203-1528
Select [English]
I0001-0203-1529
Deposit up to ¥100,000 each time.
I0001-0203-1530
Deposit fees from ¥125 to ¥345
I0001-0203-1531
In a few days, you will receive your new deposit card at home.
I0001-0203-1532
Deposit up to ¥1,000,000 each time.
I0001-0203-1533
Deposit fees from ¥440 to ¥660
I0001-0203-1534
With the Brastel Remit Card you can make deposits at any Japan Post Bank ATM in post offices and at some FamilyMart convenience stores or supermarkets.

- Maximum deposit limit at a time: ¥1,000,000
- The Japan Post bank charges a handling fee per deposit
- The funds deposited at the Japan Post Bank ATMs will be displayed on the app balance

If you are interested, please press the button below. We will send you a Brastel Remit Card free of cost!
I0001-0203-1535
Yes, I want a
Brastel Remit Card.
I0001-0203-1536
Brastel Remit Card Number
I0001-0203-1537
The request could not be completed because you already have a Brastel Remit Card.
I0001-0203-1538
Your information is being verified and soon you will be able to send money.
I0001-0203-1539
In the meantime learn how to add money.
I0001-0203-1540
I'll check later.
I0001-0203-1541
To find the best way to add money to your balance, please answer the following questions:
I0001-0203-1542
Do you have a bank account in Japan?
I0001-0203-1543
Do you have access to your bank's online banking services?
I0001-0203-1544
Do you have access to Yucho Direct (online banking)?
I0001-0203-1545
Is there a Japan Post Bank (branch or ATM) near you?
I0001-0203-1546
Some FamilyMart convenience stores and supermarkets have Japan Post Bank ATMs inside.
I0001-0203-1547
Will you often make deposits over ¥100,000?
I0001-0203-1548
It will be deducted when the money is transferred to your app account balance
I0001-0203-1549
Document not recognized
I0001-0203-1550
Face detected
Turn the document over
I0001-0203-1551
Capturing photo
Hold still...
I0001-0203-1552
Align your face within the frame
I0001-0203-1553
Try with light source from the front
I0001-0203-1554
Camera is not focused
I0001-0203-1555
Try with brighter lighting
I0001-0203-1556
Adjust lighting to avoid shadows on your face
I0001-0203-1557
Move face closer
I0001-0203-1558
Face too close
I0001-0203-1559
Avoid tilting your head
I0001-0203-1560
Make sure to directly face the camera
I0001-0203-1561
Make sure your face is not covered by a mask or bangs. Please try again in a well-lit area with your face clearly visible from the front
I0001-0203-1562
Please try again in a well-lit area with your face clearly visible from the front
I0001-0203-1563
Multiple faces were detected. Please make sure no one is in the background and try again
I0001-0203-1564
Your face is too close to the camera. Using the face frame on the screen as a guide, move your face away and try again
I0001-0203-1565
Your face is too close to the border of the frame. Make sure your face is firmly aligned within the frame shown
I0001-0203-1566
Please move your face closer using the shooting frame on the screen as a guide and try again
I0001-0203-1567
Shooting angle is too wide. Please try again with your face directly in front of the camera
I0001-0203-1568
An error occurred connecting with the server. Please try again later
I0001-0203-1569
Your ID will expire soon
I0001-0203-1570
Your ID has expired
I0001-0203-1571
Please update your ID as soon as possible.
Note that you will not be able to send money abroad with an expired ID.

Accepted ID (for Japanese nationals):
- Driver's license (front and back sides)
- My number card (with photo, front side only)

Accepted ID (for Foreigners):
- Residence Card (Zairyu Card, front and back sides)

To update your ID go to Menu > My Account > Profile

Note that other IDs cannot be accepted.
We will update your profile according to your ID.
I0001-0203-1572
Glasses detected. Please try again making sure your face is not obscured by your glasses.
I0001-0203-1573
Your eyes were closed. Please try again.
I0001-0203-1574
Verifying recipient bank account
I0001-0203-1575
The bank account for this recipient could not be found or is inactive. Please update the recipient bank account information
I0001-0203-1576
The name entered for the recipient does not match the name listed on their bank account. Please update the recipient name
I0001-0203-1577
※Other options than the ones listed below are not acceptable.
I0001-0203-1578
※Other options than the ones listed below are not acceptable.
I0001-0203-1579
IMPORTANT
I0001-0203-1580
Transaction will be Held due to further verification
I0001-0203-1581
Your remittance will be held for verification. This is part of the periodic measures established by the Japanese government.
I0001-0203-1582
Document Submission Required
I0001-0203-1583
To proceed, we require documents verifying the source of your remittance funds.
※We may also request for additional information and/or documents to verify the relationship with the recipient and/or the reason for transfer depending on the case.
I0001-0203-1584
Agreement to Proceed with Remittance
I0001-0203-1585
By agreeing to provide the required documents, we will initiate the verification of your remittance request. Please note that this process may take several days, and the transaction may be canceled without prior notice depending on the result of the verification.
I0001-0203-1586
I understand
I0001-0203-1587
ATTENTION!
Verify Your Occupation
I0001-0203-1588
Please review and update your occupation to reflect your current status as soon as possible.
Note that you will be unable to send money abroad if your occupation information is outdated.
Tap here to update.
I0001-0203-1589
ATTENTION!
Verify the Reason for Transfer
I0001-0203-1590
Please review and update your reason for transfer with the correct option as soon as possible.
Note that you will be unable to send money abroad if the reason provided is inappropriate or the option is unsupported.
Tap here to update.
I0001-0203-1591
ATTENTION!
You have exceeded the allowed remittance limit.
I0001-0203-1592
You have exceeded the allowed limit for remittances to Friends as a Gift.
This remittance request can not be proceeded.

※If you have any questions, we will be pleased to assist you. Please contact our customer service.
I0001-0203-1593
The list of occupations shown is dependent on your visa type