Contact us

Online Form

Please fill in the online form with as much detail as possible.
If you are a Brastel Remit member, please enter your Customer ID and the information you have registered in our system to help us speed up the reply.
Make sure to enter a valid email address and that your account will accept messages from "brastelremit.jp".

Please allow us 1 to 3 business days for a reply, although it may take longer depending on the number of messages we receive. We appreciate your patience and understanding.

Help

A reply will be sent within one working day, although it may take longer depending on the number of messages we receive. We appreciate your patience and understanding.

Before you fill in the online form below, you must agree to the following "HANDLING OF PERSONAL INFORMATION". When you agree to the following, click “I agree” button below.

Required fields.

Inquiry Type
Name
Are you a Brastel Remit member?	YES NO
Customer ID
Message	[n] character(s) left.
Email Address
Confirm Email Address
Contact Phone Number

By Phone

Brastel Remit Customer Service

Toll-free: 0120-983-891 / From mobiles: 03-6869-4851

Mon.-Fri.: 9:30 to 18:30 / Sat.: 10:00 to 18:00

Closed on Sundays and national holidays.

Confirmation

Please confirm the information you have entered and click SUBMIT to send your message.
Click BACK if you wish to make any changes.

[updated by JS]

Thank you for your message!

Please allow up to 1-3 business days for a reply, although it may take longer depending on the number of messages we receive.